Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chakarian Reed

Pittsburgh,PA

Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional interpersonal experiences.

Overview

10
10
years of professional experience

Work History

Business Assistant

UPMC Presbyterian
12.2016 - Current
  • Developed knowledge of company products and services to make suggestions according to hospitals needs.
  • Engaged with clinical leadership to build professional relationships.
  • Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
  • Enhanced staff training experience by creating interactive skills labs that engaged and educated over 237 employees.
  • Gathered, organized and input information into digital database to improve staffing ratios.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Interacted with internal leadership to understand business needs and translate into requirements and project scope.
  • Surveyed clinical directors to ascertain requirements and expectations for unit staff.
  • Analyzed data to identify root causes of problems and recommend corrective actions.

Patient Care Technician/TeleSitter

UPMC
12.2016 - 05.2018
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collected and transported specimens to prepare for lab testing.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Applied interventions with clients wanting to leave against medical advice (AMA).
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Treated clients and families with respect and dignity.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Assisted in development of therapeutic activities for patients.

PCA

Maxim Healthcare
09.2015 - 12.2016
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Reported on student progress, behavior, and social skills to parents.
  • Took part in developing professional workshops to boost skills for 159 care attendants.
  • Collaborated with parents and guardians to increase support and provide best learning environment.

Lead Teacher

Family Center Daycare
09.2013 - 05.2015
  • Planned and implemented different daily activities to enhance overall development and growth of 12-28 students.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.

Education

Associate of Science - Child Development

Point Park University
Pittsburgh, PA
05.2014

Skills

  • Database Recordkeeping
  • Excel,Office 365,Word,Epic,Power Chart
  • Balancing and Coordinating 90 employees schedule's
  • Schedule and Manage Office Meetings
  • Staff Development
  • Leadership
  • Education
  • Data Auditing
  • Process Improvement
  • Reporting and Presenting Analytics
  • Business Administration
  • Medical Histories and Vital Statistics

Timeline

Business Assistant

UPMC Presbyterian
12.2016 - Current

Patient Care Technician/TeleSitter

UPMC
12.2016 - 05.2018

PCA

Maxim Healthcare
09.2015 - 12.2016

Lead Teacher

Family Center Daycare
09.2013 - 05.2015

Associate of Science - Child Development

Point Park University

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Chakarian Reed