Chakayla Smith
Metter,GA
Summary
Accomplished Medical Records Clerk at Curtis V Cooper with expertise in HIPAA compliance and exceptional customer service. Successfully implemented EHR systems, enhancing data management efficiency by 30%. Proven ability to maintain confidentiality and accuracy in medical records management, demonstrating strong communication and organizational skills.
Professional and prepared healthcare documentation specialist with comprehensive experience in managing patient records. Strong focus on team collaboration and delivering accurate, organized medical documentation. Highly adaptable, ensuring compliance with regulatory standards and maintaining confidentiality. Reliable and responsive to evolving needs of healthcare environment.
Healthcare professional with solid background in managing patient records and documentation. Known for precise record-keeping and maintaining confidentiality, contributing to streamlined operations. Focuses on collaboration and adaptability to meet evolving needs, ensuring accurate and efficient records management.
Hardworking and passionate job seeker with strong organizational skills eager to secure any entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Medical Records Clerk/ Laboratory/Appointment Scheduler
Curtis V Cooper
09.2025 - Current
- Organized and maintained patient records for accuracy and compliance with regulatory standards.
- Processed medical record requests efficiently, ensuring timely access for authorized personnel.
- Implemented electronic health record (EHR) systems to enhance data retrieval and management efficiency.
- Reviewed and verified documentation to ensure completeness and adherence to organizational policies.
- Developed protocols for the secure handling of sensitive patient information, enhancing confidentiality practices.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Assembly Line Production Worker
Great Dane
06.2022 - 02.2024
- Operated assembly line machinery to meet daily production targets.
- Conducted quality inspections to ensure adherence to safety and production standards.
- Collaborated with team members to optimize workflow and reduce downtime.
- Trained new employees on assembly procedures and safety protocols.
- Ran the machines properly
Cashier/Cook
Zaxby's Chicken Fingers & Buffalo Wings
08.2020 - 08.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized workstations to ensure compliance with health regulations.
- Assisted customers in menu selections, providing information about food items and promotions.
- Handled cash, credit, and gift card transactions, ensuring proper cash management procedures were followed.
- Trained new staff on operational procedures and best practices for customer interaction.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty through effective communication skills.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier/Cook
Dairy Queen Grill & Chill
07.2018 - 08.2019
- Collaborated with team members to achieve daily sales goals and enhance customer service experience.
- Monitored inventory levels during shifts to assist in stock replenishment and minimize waste.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
Metter High School
Metter, GA05-2022
Skills
- HIPAA compliance
- Customer service
- Written and verbal communication
- HIPAA regulations
- Data entry
- File organization
- Medical terminology understanding
- Medical records management
- Scheduling appointments
- Health information management
- Protected health information
- Records scanning
Currently going to class to become an phlebotomist!
I start my fist day of class 12/5/2025, excited for the outcome.
Timeline
Medical Records Clerk/ Laboratory/Appointment Scheduler
Curtis V Cooper
09.2025 - Current
Assembly Line Production Worker
Great Dane
06.2022 - 02.2024
Cashier/Cook
Zaxby's Chicken Fingers & Buffalo Wings
08.2020 - 08.2022
Cashier/Cook
Dairy Queen Grill & Chill
07.2018 - 08.2019
High School Diploma -
Metter High School