Chakhya Bell
Hockessin,DE
Summary
Seeking a position offering challenge, accountability, and an opportunity for career development in the social work field. Demonstrated expertise in crisis intervention, case management, and community outreach, fostering empowerment and resilience among survivors. Excellent communication and interpersonal skills, adept at collaborating with multidisciplinary teams to deliver holistic care and seeking to leverage skills and experience to make a meaningful impact in a dynamic organization dedicated to supporting survivors and promoting wellness.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Housing Outreach Specialist
Central Delaware Habitat for Humanity
08.2023 - Current
- As a Housing Outreach Specialist, I work diligently to prevent evictions and negotiate stimulated agreements by collaborating closely with Legal Aid (CLASI) and landlords
- Through my expertise in housing laws and regulations, I ensure that clients facing housing insecurity receive the necessary support and resources
- conduct extensive outreach within the community, locating suitable housing options and identifying additional resources to address the diverse needs of our clients
- By providing comprehensive assistance, I aim to empower individuals and families to secure stable housing and improve their overall quality of life.
- Offered personalized support to individuals needing housing services, helping connect each with available resources and relevant team members.
- Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
- Increased brand awareness and boosted public perception of organization through proactive outreach and network development with key stakeholders.
Family Violence Advocate
Peoples Place
07.2022 - Current
- Provide services to Victims of family violence crimes who are involved in cases in criminal court, as well as, in the community
- These services provide support, information, and advocacy, designed to enhance the safety of domestic and family violence victims
- Duties include providing telephone or in-person contact including referrals, safety planning and counseling, and emergency shelter
- Initiating and maintaining collaborative relationships with court personnel and other agencies that can assist victims of violence in the community.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Hospital Accounts Representative
Physicians and Tactical services (PATHS)
05.2021 - 07.2022
- Worked as a contractor for Bayhealth Medical Center in the finance department to monitor and determine the eligibility of Medicaid and Financial Assistance of the accounts of uninsured individuals
- Complete screenings with patients and work as a liaison between the hospital and local community agencies
- Working with State service centers to process Medicaid for patients of the hospital
- Monitor and determine the eligibility of Medicaid and Financial Assistance.
- Processed client payments and updated accounts.
- Implemented customized account plans to meet individual client needs.
Internship
Division of Public Health
01.2021 - 05.2021
- Assist in researching, developing, and implementing programs for change
- Assist in day-to-day tasks to ensure things run smoothly to address and attend to the community’s needs and concerns
- Execute leadership while working Independently with community members discussing public and reproductive health
- As well as, completing child development screenings.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
House Liaison Internship
Resources for Human Development
08.2020 - 12.2021
- To empower and enrich the lives of people with intellectual and developmental disabilities, and to help the individuals in their development of basic living and social skills with the primary goal of integrating them into the community to the best of their ability
- Helping manage funds, cooking, cleaning, showering, doing community outings, and administering medication are all things done to help provide the best quality of life.
- Successfully communicated with entities inside and outside of business.
- Facilitated meetings and conferences between various parties, enabling better collaboration and efficient decision-making.
- Collected and analyzed data to identify trends and opportunities for improvement.
- Trained team personnel on activities and protocols, mentoring and coaching to improve skills.
City Letter Carrier
United States Postal Service
01.2017 - 02.2021
- To provide outstanding delivery service ensuring items reached recipients safely and securely, complying with Government Mail standards
- The role included daily preparation of mail deliveries by accurately bundling parcels for efficient route planning
- The key to the success of this role was my ability to build rapport with the local community through friendly customer service and ensure deliveries were completed regardless of weather conditions.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Maintained accurate records of attempted and missed deliveries as required by the post office.
Direct Support Professional
Chimes Metro
08.2013 - 01.2017
- To empower and enrich the lives of people with intellectual and developmental disabilities, and to help the individuals in their development of basic living and social skills with the primary goal of integrating them into the community to the best of their ability
- Helping manage funds, cooking, cleaning, showering, community outings, and administering medication are all things done to help provide the best quality of life.
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored progress and documented patient health status changes to keep care team updated.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Education
Master of Science - Social Work
Delaware State University
Dover, DE12.2024
Bachelor of Science - Social Work
Delaware State University
Dover, DE05.2023
Associate of Applied Science - Human Services
Delaware Tech And Community College
Dover, DE06.2021
General Studies, Diploma -
Lake Forest High School
Felton, DE06.2010
Skills
- Strong Team Player
- Positive attitude
- Excellent communication skills
- HIPAA privacy regulations
- CPR
- Screenings
- Interviewing
- Case management
- Domestic violence
- Individual and take counseling
- Community Events
- Data Analysis
- Workshops
- Grant Applications
- Community Relations
- Project Outreach Plans
- Relationship Management
- Analytical thinking
- Time management
- Crisis management
- Event coordination
- Team leadership
- Problem solving
- Public speaking
- Strategic planning
- Family Outreach
- Youth Outreach
- Rehousing
- Community Health
- Client and Family Interviews
References
- Konnie Billups, Former Program Director for the People Place SAFE program, konnie.billups@delaware.gov, 302-363-6170
- Deborah Dunbar, Former House Manager at Chimes Metro, 302-241-3369
- Hermaine Greene, Personal reference, 302-272-8769
Certification
DV 101
Timeline
Housing Outreach Specialist
Central Delaware Habitat for Humanity
08.2023 - Current
Family Violence Advocate
Peoples Place
07.2022 - Current
Hospital Accounts Representative
Physicians and Tactical services (PATHS)
05.2021 - 07.2022
Internship
Division of Public Health
01.2021 - 05.2021
House Liaison Internship
Resources for Human Development
08.2020 - 12.2021
City Letter Carrier
United States Postal Service
01.2017 - 02.2021
Direct Support Professional
Chimes Metro
08.2013 - 01.2017
Master of Science - Social Work
Delaware State University
Bachelor of Science - Social Work
Delaware State University
Associate of Applied Science - Human Services
Delaware Tech And Community College
General Studies, Diploma -
Lake Forest High School
Similar Profiles
Melissa AllabandMelissa Allaband
Director of Neighborhood Revitalization at Central Delaware Habitat for HumanityDirector of Neighborhood Revitalization at Central Delaware Habitat for Humanity
Derrick FerrenDerrick Ferren
Easter Seals Senior Employment at Habitat for Humanity Central Lane CountyEaster Seals Senior Employment at Habitat for Humanity Central Lane County
Reyna TepesReyna Tepes
Operations Coordinator at Habitat for Humanity Central Valley ReStoreOperations Coordinator at Habitat for Humanity Central Valley ReStore
Samuel Thomas Rhodes VISamuel Thomas Rhodes VI
Quantitative Analyst Intern at M&S INCQuantitative Analyst Intern at M&S INC
Albert Fell JrAlbert Fell Jr
FORENSIC INVESTIGATOR at State of DelawareFORENSIC INVESTIGATOR at State of Delaware