CHAKRAVARTHI RVK PALAGUMMY
Quality Assurance Lead
Bellevue,WA
Summary
Working as a QUALITY ASSURANCE ENGINEER LEAD with over 10+ years of experience across Application, Device, Web & Game Compatibility, Virtual Mixed Reality with high domain-expertise in Windows Platform and Product Engineering Groups. Skilled in developing, implementing, and maintaining effective QA processes and procedures, ensuring consistent quality in software development. Proven track record in leading teams to achieve project goals and delivering high-quality products on time and within budget. Adept in managing cross-functional teams, collaborating with stakeholders, and identifying process improvements. Committed to continuous learning and growth, and passionate about delivering exceptional results.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
QA Test Lead\Senior Software Test Engineer
Wipro Limited
Redmond, WA.
01.2017 - Current
- Lead a team of 15 individuals to develop and carryout validations and manage the execution on the Microsoft’s Surface Family of devices – viz
- Surface Studio Laptop, Surface Book 3, Surface Pro8/9, Surface laptop PC , 3rd party OEMs devices – viz
- Dell, HP, Lenovo , Asus etc., and external Peripherals like Webcams , Bluetooth Devices , Printers etc., and Applications across different OS and browsers
- Develop and maintain test cases and procedures, ensuring that they are up to date with industry standards and best practices
- Work closely with cross-functional teams to ensure that testing is aligned with project timelines and requirements
- Validate top Applications across different flavors of Windows Operating systems and browsers
- Automate Smoke & Functional test cases using Selenium WebDriver, Pytest & Python (PyCharm IDE)
- Work with designing and building automation frameworks in Gherkin/Cucumber BDD
- Performed various testing methods like Functional, Usability, Navigational testing by creating automated scripts using Selenium Webdriver and manually
- Validate top Games across Steam, MS Store, XBOX
- Testing the Games on different chipsets (Nvidia, AMD, Intel etc.,)
- Validate the Key and upcoming features in Cortana (Virtual Assistant) module
- Discuss with key business stakeholders and clients to devise execution strategy and define Key Performance Indicators to measure progress
- Analyze Windows Telemetry, research top usage Apps, and periodically planned Inventory refreshes
- Collaborating with Release Management Teams at Microsoft and key business leads to planning the releases of Hotfixes and Servicing updates
- Allocate work, track deliverables periodically and troubleshoot lab issues
- Assess build environment, build quality, and ensure readiness for test Execution
- Create and track bugs report, and feedback submitted on daily basis and perform initial investigation on bugs to map Telemetry signals and associate failure hashes
- Prepare actionable summary for investigation and Bug triage
- Create Test Pass summary reports, update the PowerBI dashboards to reflect the Test data and result summary
- Ensure Offshore-onsite handshake through weekly calls and maintaining work-balance across teams in Redmond and India
- Create understanding documents, one pager(s), and QA Test recommendations based on Functional spec cum case analysis for Application Compatibility Team (vendor)
- Creating SQL queries to verify proper mapping of data elements
- Perform Backend validations for the Data that is being populated in Reports using SQL Server
- Prepared reports to dispense information for product teams and compile information supporting long-term company development and success.
- Kept scripts and test cases updated with current requirements.
- Documented testing procedures for developers and future testing use.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Built automated test scripts to handle repetitive software testing work.
Senior Software Test Engineer
Wipro Limited
Redmond
01.2017 - 01.2019
- Developed automated test scripts using Selenium WebDriver and Python
- Created and executed test plans, test cases and test data sets
- Conducted functional and regression testing for web applications
- Collaborated with cross-functional teams to ensure the quality of deliverables
- Familiarized and learned about key aspects of VR, while testing extensively on numerous games designed for Windows Mixed Reality Devices and Microsoft HoloLens VR headsets
- Constant attention to detail within each game's VR environment; documented PC performance + framerate issues, jittering-issues through the headset's motion-tracking
- Validated Microsoft HoloLens Shell environment and tested priority games and UWP applications
- Performed rigorous testing on game demos through ad-hoc and test cases involved with the Rift software + hardware's tracking capabilities
- Addressed and documented potential motion-sickness issues immediately to ensure the users' experience is enjoyable
- Experience in setting up HTC Vice and Microsoft HoloLens devices and compare the virtual reality experiences
- MICROSOFT
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Created successful test scripts to manage automated feature testing,
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Conducted regression testing, analyzed results, and submitted observations to development team.
- Optimized test cases to maximize success of manual software testing.
Senior Software Test Engineer
Wipro Limited
01.2015 - 01.2016
- Imaged Surface Book, Surface Pro, Surface laptop PC using Ghost utility tool with latest windows operating system deployment
- Installed and configured IE\Edge MS Outlook settings, anti-virus settings, PCAnywhere, and VPN connections
- Migrated user data from windows 7 machines to new windows 10 machines using CPMigrator tool
- Performed physical swap of devices from desktop to laptop with docking station
- Also assisted with imaging of new machines to prepare them for migration
- Provided configuration support on MS Office 365, SQL, Outlook, and other MS applications
- Used Active Directory to provide end user support like creating new accounts, resetting password etc
- During implementation of the Windows 10 migration phase
- Migrated all users profile from windows 7 to windows 10 migration through external hard drive and drop box
- Conduct research on desktop products in support of PC procurement and development efforts
- Mastered how to clone/image hard drives as well as how to activate windows on all devices as well as updating drivers needed for each computer
- Worked on all sorts of laptops and desktops, Dell, HP, Lenovo, iMacs
- Provide QA and UAT form of each windows computer before delivering it to the end users
- Worked on updates like Hotfix, Security Patches, Critical Updates, Updates, Update Rollup, Service Pack and Feature Pack
- Creating a “private” version of the fix for a customer to ensure that the fix addresses the reported problems
- Perform Stress Testing, Long-haul testing, Performance and Scalability Testing
- SPOC for triaging issues faced by STEs, help them in logging valid and quality bugs
- Performed Backend validations for the Data that is being populated in Reports using SQL Server
- Involved in Test Planning, Test Estimation, Test Cases Preparation and Execution, Test Conditions, Test Scripts
- Prepared test guide, test strategies, calculating the bug metrics.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Created successful test scripts to manage automated feature testing,
- Participated in available trainings to improve software knowledge.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
Test Engineer
MICROSOFT, Wipro Limited
01.2013 - 01.2016
- PCTP (Personal Computer, Tablet & Phone) and Server App Compatibility Testing on Windows Platform
- Reviewing & writing test cases, test execution, Bug logging and tracking the bugs
- Performed Adhoc Testing with the latest binaries installed as part of windows OS
- Performed Regression testing after patches, hot fixes, and Modification
- Setup complex hardware configurations, network technologies, OS, and applications
- Detailed Study of the Client’s request on the logged issues and understand the criticality of the issues
- Involved in Different Types of Testing like Smoke Testing, Functional Testing, Black Box Testing, Integration Testing, Regression Testing and UAT (User Acceptance Testing)
- Raising defects and ensuring that the observation/bugs are communicated to the design/development team
- Establishing confidence in the areas of Bug Triage, Fix Verification & offered guidance, feedback, and support on fixing code defects
- Served as a critical resource in Signing off Microsoft Windows Operating systems – WINDOWS 8 & WINDOWS 8.1 / Windows 10 in the lines of Application compatibility.
- Conducted regression testing, analyzed results, and submitted observations to development team.
Test Engineer
Wipro Limited
01.2012 - 01.2013
- Automated and executed test cases using DTAA (Device Test Automation Accelerator) automation tool by scripting the test scenarios
- Tested Intel processor supported devices and the bugs are reported under Project Lead guidance in Bugzilla Worked on building & executing test cases for specific Apps for Android & Windows platforms
- Wrote new or modified existing manual test cases to improve quality, covered new category of applications
- Participated in Test plan preparation for Manual, Automation, scenario, and ad-hoc testing
- Prepared user guide for different internal tools for the testers to use them effectively
- Developed and executed test cases for embedded Wireless communication modules such as Wi-Fi, Bluetooth, and cellular networks
- Trained in GSM, GPRS, UMTS, LTE and Radio Network Controller
- Tested Network, Signal using Anritsu device
- Tested sensors, GPS modules, Bluetooth/Wi-Fi radios, and camera modules
- Helped in Coding few scripts based on Python to check the latency of inputs on mobile device.
- Tested, identified and troubleshot problems with networks.
Education
Bachelor of Technology - Information Technology
Gayatri Vidhya Parishad College of Engineering
India 09.2008 - 06.2012
Skills
Functional Testingundefined
Tools and Technologies
- Python
- Selenium Webdriver
- Jenkins
- Allure Reporting
- Git
- Pytest
- Gherkin/Cucumber
- HTML
- CSS
- Team Foundation Server (TFS)
- Bugzilla, Jira
- SQL
- Windows Test Technologies (WTT)
- Product Studio
- Hyper-V
Timeline
QA Test Lead\Senior Software Test Engineer
Wipro Limited
01.2017 - Current
Senior Software Test Engineer
Wipro Limited
01.2017 - 01.2019
Senior Software Test Engineer
Wipro Limited
01.2015 - 01.2016
Test Engineer
MICROSOFT, Wipro Limited
01.2013 - 01.2016
Test Engineer
Wipro Limited
01.2012 - 01.2013
Bachelor of Technology - Information Technology
Gayatri Vidhya Parishad College of Engineering
09.2008 - 06.2012
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