Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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Chakri Nallandula

Chakri Nallandula

Cleveland,USA

Summary

Flexible and versatile Business Analyst with expertise in developing innovative solutions to organizational problems and advanced knowledge of asset tracking software. Specializing in managing ongoing program evaluations and excited to pursue professional growth and advancement.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Relationship Management Team Lead

Chic-Fil-A
Cleveland, OH
08.2024 - Current
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.
  • Provided support to junior staff during peak periods of workloads.
  • Facilitated training sessions for new employees on company policies and procedures.

Program Analyst

Cognizant
Bangalore, Karnataka
01.2023 - 09.2023
  • Developed and maintained complete insurance policies from start to finish in the system, enabling flawless end-to-end management in a fast-paced healthcare setting
  • Provided full-stack support for a user-friendly, high-performing health insurance website
  • Conducted competitive market research, enabling the company to stay ahead in a dynamic industry
  • Developed and maintained SQL-based reporting systems for data-driven insights

Education

Master of Science - Management Information Systems

Cleveland State University
Cleveland, OH
12.2025

Bachelor of Science - Computer Science and Engineering

GITAM (Gandhi Institute of Technology and Management) University
01.2023

Intermediate -

Sri Chaitanya Junior College
01.2019

High School -

Red Cherries School
01.2017

Skills

  • Python
  • SQL programming
  • Excel
  • Html
  • Data Analysis
  • Business planning
  • Problem-Solving
  • Data Analytics
  • Customer relationship management
  • Project management

Certification

  • Cybersecurity virtual experience Program from Mastercard
  • Python(basic) & SQL (basic) from Hacker Rank
  • Developer Program by Accenture
  • MYSQL Basics from Great Learning
  • Cisco Certified Cybersecurity Essentials
  • Crack leaked password database - Goldman Sachs

Languages

English
Professional
Telugu
Native/ Bilingual
Hindi
Limited
Tamil
Limited

Timeline

Customer Relationship Management Team Lead

Chic-Fil-A
08.2024 - Current

Program Analyst

Cognizant
01.2023 - 09.2023

Master of Science - Management Information Systems

Cleveland State University

Bachelor of Science - Computer Science and Engineering

GITAM (Gandhi Institute of Technology and Management) University

Intermediate -

Sri Chaitanya Junior College

High School -

Red Cherries School

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Chakri Nallandula