Chalee Deakins
Jasper,TN
Summary
Dynamic professional with a proven track record in customer service and cleanliness standards, exemplified during my tenure at River City Insurance. Skilled in professional telephone demeanor and exceptional customer service, I've significantly enhanced customer satisfaction. My ability to maintain high cleanliness standards and deliver outstanding hospitality service underscores my commitment to excellence.
Overview
6
6
years of professional experience
Work History
Assistant Cleaner
A Clean Sweep
05.2023 - Current
- Assisted in maintaining a welcoming atmosphere by ensuring the timely completion of assigned tasks.
- Contributed to customer satisfaction with thorough attention to detail and diligent work habits.
- Provided exceptional service to customers, responding promptly to inquiries and addressing concerns with professionalism and courtesy.
- Kept abreast of advances in cleaning methods or materials, incorporating new techniques into daily routines when applicable.
Server
Red Lobster
08.2021 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Longhorn Steakhouse
04.2020 - 08.2021
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
CSR
River CIty Insurance
07.2018 - 04.2020
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Education
High School Diploma -
Marion County High School
Jasper04-2018
Skills
- Scheduling
- Documentation
- Professional telephone demeanor
- Exceptional customer service
- Hospitality service expertise
- Cleanliness standards
Timeline
Assistant Cleaner
A Clean Sweep
05.2023 - Current
Server
Red Lobster
08.2021 - 03.2023
Server
Longhorn Steakhouse
04.2020 - 08.2021
CSR
River CIty Insurance
07.2018 - 04.2020
High School Diploma -
Marion County High School
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