Chaleigh Reardon
Quincy,MA
Summary
Friendly, reliable, and flexible sales associate with analytical, critical thinking, and multitasking experience. Thrives helping customers and team members in a fast-paced environment. Works well as an independent worker with little to no supervision or as a member of a team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Key Holder
EXO
02.2023 - Current
- Manage store operations, including opening and closing procedures, cash management, and inventory control
- Create and implement sales strategies to meet and exceed daily, weekly, and monthly sales targets
- Handles high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Resolve customer complaints and ensure customer satisfaction
- Maintain store appearance and visual merchandising standards
- Simultaneously operates register, sales floor, attends to customer queries, and replenishes stock independently
- Manage and maintain store fixtures, props, and signage
- Transport boxes and other equipment weighing up to 50 lbs independently daily
- Develop and implement visual merchandising strategies that are fashionable and drive sales
- Trained associates to develop into productive team members with excellent product knowledge.
- Marked down clearance items and relocated merchandise to proper store areas.
Retail Sales Associate
PRIMARK
12.2021 - 11.2022
- Proven ability to provide excellent customer service and increased sales
- Successfully operated cash registers, cash transactions, and credit card processing
- Maintained a visually attractive retail space
- Strong team player with excellent communication and problem-solving skills
- Received praise for reliability in assisting peers, excellent customer service, and taking on new projects when needed
- Efficiently worked in a fast-paced environment
- Managed and monitored the fitting room and ensured organization and cleanliness
- Monitored the number of items taken into and out of the fitting rooms to prevent theft and loss
- Worked closely with coworkers, including sales associates and management, to ensure a coordinated shopping experience for customers
- Trained new associates on fitting room protocols and customer service
- Implemented fitting room procedures to improve customer satisfaction
- Greeted and assisted customers with specific merchandise requests
Education
High School Diploma -
TEC Connections Academy Commonwealth Virtual School
East Walpole, MA06.2023
Skills
- Proficient in Microsoft Word and other web-based applications
- Skilled at computer set-up and troubleshooting
- Organizational skills
- Time management
- Eagerness to learn
- Leadership
- Organization with attention to detail
- Adequately works independently or with a team
- Adaptable and Flexible
Certification
- The Science of Well-Being, Yale University - September 3. 2023
- The Fundamentals of Hotel Distribution, ESSEC Business School - September 5th, 2023
- Customer Service Fundamentals, Knowledge Accelerators - September 6th
Timeline
Retail Key Holder
EXO
02.2023 - Current
Retail Sales Associate
PRIMARK
12.2021 - 11.2022
High School Diploma -
TEC Connections Academy Commonwealth Virtual School
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