Chalen Cafiero

• Transcribed and proofread 400+ legal transcripts with 99% accuracy and strict adherence to deadlines.

• Built relationships with 50+ law firms across Florida, promoting services and contributing to increased client retention.

• Delivered persuasive marketing pitches tailored to legal firms, supporting business development efforts.

• Balanced dual responsibilities across transcription and outbound sales, showcasing adaptability and communication strength.

• Delivered fast, friendly service in a high-volume environment, ensuring customer satisfaction.

• Mediated guest concerns with professionalism, leading to positive resolution outcomes.

• Promoted specialty cocktails and juices, contributing to increased sales per guest.

• Supported prosecutors by drafting memos, organizing caseloads, and managing client communications.

• Delivered discovery materials and maintained accurate case records using the STAC database.

• Conducted victim interviews to gather statements and organize case files for trial preparation.

• Scheduled meetings and managed case correspondence via Microsoft Office.

• Handled front desk transactions efficiently and professionally.

• Scheduled product pickups and coordinated deliveries with vendors.

• Performed inventory checks and assisted with stock management.

• Ensured product label accuracy and maintained organized inventory systems.

• Managed shipment paperwork and performed product counts with precision.

• Operated pallet-wrapping machinery and coordinated shipping logistics.