Chalfonte Patrick
Summary
Results-driven Audit Associate III at Ryder with strong data analytics proficiency and exceptional problem-solving skills. Demonstrated ability to identify control gaps and recommend improvements, enhancing operational efficiency. Adept at cross-functional teamwork and communication, consistently delivering high-quality audit outcomes while ensuring compliance with rigorous standards.
Overview
13
13
years of professional experience
Work History
Audit Associate III
Ryder
08.2018 - Current
- Analyzed trends in financial data to investigate fluctuations.
- Followed up to assess and report corrective action completion or progress.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Performed auditing work in accordance with rigorous auditing standards and principles.
- Followed established auditing processes to meet internal and regulatory requirements.
- Consulted decision-makers to gather information and, resolve audit-related problems.
Contract Worker at Ryder
Express Professionals
05.2017 - 08.2018
- Data Entry
- Keying bills on behalf of the client or carries
- Sorting and delivering mail
- SCAC'ing
- Support manual audits
- Analyzed bill failures
Customer Service/Phone Operator
Best Buy
05.2016 - 08.2017
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Maintained accurate directory of all personnel and phone extensions.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Collected and verified telephone numbers, addresses, and proper spelling of names.
- Resolved customer issues and complaints promptly and politely, upholding satisfaction.
- Solved customer inquiries regarding products, orders and account balances quickly to meet service targets.
- Maintained accurate records of calls placed and received.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Administrative Specialist
United States Marine Corps
08.2014 - 01.2016
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Locate and attach appropriate files to incoming correspondence requiring replies. Supervise other clerical staff and provide training and orientation to new staff.
- Managed filing system, entered data and completed other clerical tasks.
Administrative Specialist
United States Marine Corps
08.2012 - 10.2014
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Education
High School Diploma -
Southfield Lathrup High School
Southfield07-2011
Skills
- Data analytics proficiency
- Cross-functional teamwork
- Analytical thinking
- Attention to detail
- Communication
- Problem-solving
Timeline
Audit Associate III
Ryder
08.2018 - Current
Contract Worker at Ryder
Express Professionals
05.2017 - 08.2018
Customer Service/Phone Operator
Best Buy
05.2016 - 08.2017
Administrative Specialist
United States Marine Corps
08.2014 - 01.2016
Administrative Specialist
United States Marine Corps
08.2012 - 10.2014
High School Diploma -
Southfield Lathrup High School
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