Summary
Overview
Work History
Education
Skills
Timeline
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Chalice Lewis

Douglasville,GA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Secretary (Work From Home)

Excel Remodeling
03.2017 - 01.2020
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Dispatcher (Work From Home)

Destiny Dispatching
04.2021 - 08.2023
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Developed and implemented customer service policies and procedures.
  • Worked closely with customers to effectively resolve issues and complaints.

Mail Sorter

T Force
08.2023 - Current
  • Enhanced mail sorting efficiency by implementing automated sorting systems.
  • Reduced delivery errors by accurately categorizing and labeling outgoing mail.
  • Maintained a clean and organized work environment for optimal sorting efficiency.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.

Education

Lithia Springs Comprehensive High School
Lithia Springs, GA
05.2019

Skills

  • Microsoft Word
  • Microsoft PowerPoint
  • Billing Inquiries
  • Customer Service
  • Online Chat
  • Problem Resolution
  • Communication Skills
  • Livechat Messaging
  • Sales Quota Achievement
  • Calm and Professional Under Pressure
  • Understanding Customer Needs

Timeline

Mail Sorter

T Force
08.2023 - Current

Dispatcher (Work From Home)

Destiny Dispatching
04.2021 - 08.2023

Secretary (Work From Home)

Excel Remodeling
03.2017 - 01.2020

Lithia Springs Comprehensive High School

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Chalice Lewis