Chalinee Namsawang
Torrance,CA
Summary
Dynamic food and beverage manager with a proven track record at Chai Thung, enhancing customer satisfaction through innovative menu development and exceptional service. Skilled in inventory management and team leadership, I effectively reduced waste while maintaining strict sanitation standards, ensuring a welcoming environment that fosters repeat business and positive referrals.
Overview
11
11
years of professional experience
Work History
Server
O-Top Thai Restaurant
03.2025 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Mai Thai Restaurant
06.2023 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Manager
Chai Thung
01.2014 - 02.2025
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
Education
Ulysses S. Grant High School
Skills
- Food and beverage operations
- Menu development
- Sanitation standards
- Hygiene regulations
- Front of house management
- Customer service
- Sales promotion
- Problem-solving
Languages
Thai
Native or Bilingual
Timeline
Server
O-Top Thai Restaurant
03.2025 - Current
Server
Mai Thai Restaurant
06.2023 - 02.2025
Manager
Chai Thung
01.2014 - 02.2025
Ulysses S. Grant High School