Chalisha Curry
Mobile,AL
Summary
Compassionate Certified Nursing Assistant with strong skills in patient care, HIPAA compliance, and teamwork. Committed to enhancing patient satisfaction and ensuring safety standards.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
Ashland Place Health & Rehab Center
Mobile, AL
10.2024 - Current
- Assisted in daily living activities, ensuring comfort and dignity for residents.
- Monitored vital signs, reporting changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas to promote safety.
- Supported residents with mobility challenges, enhancing their independence.
Uber Driver
Uber
Mobile, AL
07.2024 - Current
- Delivered safe, reliable transportation services while maintaining high customer satisfaction ratings.
- Navigated efficient routes using GPS technology to optimize travel time and reduce fuel consumption.
- Managed cash and electronic payments accurately during rides, ensuring financial accountability.
- Provided exceptional customer service by addressing passenger inquiries and resolving issues promptly.
- Conducted regular vehicle inspections to ensure compliance with safety standards and maintenance protocols.
Patient Care Technician
Springhill Memorial Hospital
Mobile, AL
08.2022 - 06.2024
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted patients with daily activities, ensuring comfort and dignity during care.
- Maintained cleanliness and organization of patient rooms, adhering to infection control protocols.
- Collaborated with multidisciplinary teams to optimize patient care plans and outcomes.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Certified Nursing Assistant
Somerby Of Mobile
Mobile, AL
12.2021 - 07.2023
- Documented patient care accurately in electronic health records systems.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Educated residents and families on health management and wellness practices.
- Participated in training programs, improving skills and knowledge in patient care techniques.
Customer Service Representative
The Results
Mobile, AL
09.2020 - 08.2021
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Trained and mentored new staff on company policies and service protocols.
- Implemented process improvements that streamlined customer service interactions.
- Analyzed customer feedback to identify trends, driving strategic initiatives for service enhancement.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
No Degree - General Studies
Bishop State Community College
Mobile, ALAssociate of Process Technology - Process Quality Engineering
Remington College
Mobile, AL11-2019
High School Diploma -
Bento Cato Rain High School
Mobile, AL05-2008
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
Timeline
Certified Nursing Assistant
Ashland Place Health & Rehab Center
10.2024 - Current
Uber Driver
Uber
07.2024 - Current
Patient Care Technician
Springhill Memorial Hospital
08.2022 - 06.2024
Certified Nursing Assistant
Somerby Of Mobile
12.2021 - 07.2023
Customer Service Representative
The Results
09.2020 - 08.2021
No Degree - General Studies
Bishop State Community College
Associate of Process Technology - Process Quality Engineering
Remington College
High School Diploma -
Bento Cato Rain High School