Challis Teton
Blackfoot,ID
Summary
Diligent and professionally equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Offering 10 years of experience in customer service. Smoothly uncovers and solves challenges.
Overview
10
10
years of professional experience
Work History
Senior Hair Stylist
JCPenney
09.2022 - Current
- Mentored designer hairstylists, improving their technical skills and enhancing overall team performance.
- Increased salon revenue by upselling hair care products and services to clients during appointments.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
- Developed strong relationships with clients through effective communication and understanding of their specific requirements.
Receptionist and Program Assistant
SBT THHS Counseling & Family Services
04.2016 - 01.2021
- Directing phone calls & crisis calls.
- Acknowledging and greeting patients when they walked in the door to make them feel welcome.
- Maintained inventory, stocking supplies and contacting vendors.
- Organizing annual community events and outreach.
- Assisting patients with prescription refills.
- Resolved customer problems and complaints.
Records Clerk, Probation Officer, Receptionist
SBT Tribal Court
05.2014 - 04.2016
- Pulled records for prosecution and defense.
- Answered central telephone system and directed calls accordingly.
- Kept the court docket updated and organized.
- Counted out the daily deposit from fines, court costs, & bail.
- Conducting UA tests.
- Helping navigate classes for the probationers to attend.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
Education
Cosmetology
Austin Kade Academy
Idaho Falls, ID04.2022
High School Diploma -
Star Valley High Scool
05.2011
Skills
- Customer Service
- Social Media and Public Relations
- Teamwork and collaboration
- Safety and Cleanliness Standards
- Excellent Written and Verbal Communication
- Problem Resolution
- Computer Proficiency
Timeline
Senior Hair Stylist
JCPenney
09.2022 - Current
Receptionist and Program Assistant
SBT THHS Counseling & Family Services
04.2016 - 01.2021
Records Clerk, Probation Officer, Receptionist
SBT Tribal Court
05.2014 - 04.2016
High School Diploma -
Star Valley High Scool
Cosmetology
Austin Kade Academy
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