I am a dedicated office professional with excellent skills in customer service, office management, payroll, inventory, accounts payable and receivable and many other office duties. I have over 20 years of office experience. I am very honest, hardworking, organized, and dependable. I maintain a positive attitude, with a history of being a team player.
Overview
32
32
years of professional experience
Work History
Receptionist
Core-Mark Distributors
Forrest City, AR
01.2020 - Current
Greet visitors and customers professionally, and provide friendly, knowledgeable assistance.
Keep the reception area clean and neat to give visitors a positive first impression.
Answer telephone calls and direct accordingly.
Help with all caller inquiries and help to resolve customer problems and complaints.
Provide clerical support to company employees by copying, faxing and filing documents.
Sort mail and distribute to appropriate departments.
Check-in visitors and record to comply with company policies.
Receive, key, and audit all Will Call Orders for pick up.
Submit all warehouse receiving paperwork for payment and file.
Prepare the company Extension Directory and distribute.
Monitor, collect and deposit checks from COD customer accounts.
Complete Non AR form and deposit checks.
Pack and ship all FedEx and UPS packages. Record all shipments in Excel.
Assist customers with password resets in TIVA.
Maintain the printers and fax machine.
Submit tickets to PFG service desk for customer EDI resends.
Assist in any department that I am capable of assisting.
Office Manager
Central Arkansas Turbines, Inc.
Forrest City, AR
04.2004 - 04.2020
Performed billing and collection for an office generating over $1,000,000 annually.
Handled all incoming business and customer requests.
Maintained good working relationships with vendors. Negotiated prices for parts purchasing.
Oversaw parts inventory.
Tracked and recorded expenses, and reconciled accounts to maintain accurate financial records.
Completed all deposits and recordkeeping.
Microsoft Office, Excel and, Quickbooks.
Maintained aircraft logbooks and requirements to comply with FAA standards.
Payroll
Completed Federal, State, and Local: Sales & Use Tax, Unemployment Tax, and Payroll Tax.
Kept all bills paid in a timely manner.
Maintained a positive working environment for employees.
Payroll Clerk
D.O.S. Transportation
Forrest City, AR
01.2000 - 03.2004
Processed payroll for an interstate trucking company. Processed solo drivers, team drivers, and owner operators.
Processed wage garnishments and child support.
Accurately calculated bonuses, salary increases, and overtime.
Processed new hire paperwork and documents.
Verified timekeeping records and handled any discrepancies with employees.
Assisted in licensing for trucks.
Lab Tech
University Of Arkansas Soil Test Lab
Marianna, AR
01.1993 - 08.1999
Verified minerals & nutrients in soil samples collected in our area.