Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Training
Generic

Chalsie Chatham

Los Angeles,CA

Summary

Operations professional with strong focus on optimizing processes and driving efficiency. Skilled in project management, problem-solving, and team collaboration. Dependable in adapting to changing needs and ensuring seamless operations. Known for strategic thinking, effective communication, and delivering consistent results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operations Administrator

HAAWK, Inc.
03.2021 - Current
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led projects from conception to completion, achieving objectives on time and within budget constraints.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Boosted productivity by establishing effective communication channels between departments.
  • Implemented troubleshooting, root cause analysis and issue resolution.
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
  • Created detailed documentation outlining data lineage, metadata definitions, and process flow diagrams to increase transparency across teams.
  • Developed customized reports to track and analyze metadata usage patterns; identified areas for improvement in data management processes.

Studio Assistant Intern

Backyard Industry
08.2019 - 11.2019
  • Assisted studio set-up with all studio rigs and studio equipment
  • Troubleshooting with Maestro Script and VEPRO
  • Involved in audio editing using iZotope RX 6 and built an instrument with EXS 24 in Logic
  • Researched and compiled on studio products for ongoing projects
  • Created inventory logs with Google sheets for studio equipment and participated in an ongoing basis in routine inventory cycle counts
  • Organized on both Amazon and studio expenses
  • Assisted session preparation including score taping and equipment set-up
  • Reorganized 2 years worth of unwieldy files, making them easily accessible to department members
  • Runner

Logistic/Event Management Intern

NV Concepts
02.2019 - 04.2019
  • Managed 10 artists' events including booking flights, hotels, ground transportation, contracting, and budgeting
  • Talent buying for clubs and other venues in the New England area
  • Assisted on-site events for CloZee and CHARLESTHEFIRST at the Palladium in Worcester
  • Organized and updated various information into Nomad and Google sheets
  • Red-line various contracts
  • Communicated with promoters and artists
  • Organized artwork and flyers in Asana and Google sheets
  • Conducted research ideas for upcoming events
  • Utilized Google sheets to reconcile yearly expense records

Administrative Office Assistant

Student Success Office at Berklee College of Music
07.2017 - 09.2018
  • Improved office environment by creating step by step guideline for student employees
  • Input information into FileMaker Pro and Google sheets
  • Produced pdf documents for senior management's committee meetings
  • Communicated with clients to solve problems
  • Placing and tracking phone calls/voicemails
  • Conducted logistical management
  • Facilitator for events
  • Reconciled expense records and the monthly preparation of PCard
  • Organized catering for meetings and events
  • Managed student success's email

Studio/Engineer Assistant Intern

CyberSound Studio
05.2017 - 12.2017
  • Communicated with clients to schedule recording sessions
  • Placing and tracking phone calls/voicemails
  • Responsible for full set up and taking down production and studio equipment
  • Runner

Education

Bachelor of Music and Film - Scoring

Berklee College of Music
Boston, MA
05.2019

Core Music - undefined

Conservatori Superior de Música del Liceu
06.2016

Skills

  • Digital Performer
  • Logic
  • Pro Tools
  • Sibelius
  • MX Spot
  • Asana
  • Slack
  • Microsoft Office
  • Google Apps
  • Adobe Acrobat Reader DC
  • Strong Communication Ability
  • Organization skill
  • Problem Solving
  • Teamwork and Self Productivity
  • Analytical ability
  • Punctual
  • Professional
  • Multitasking
  • Detail-Oriented
  • Flexibility
  • Confidentiality
  • Time Management
  • Customer engagement
  • Customer support
  • Verbal and written communication
  • Staff training
  • Document management

Certification

  • YouTube Music Rights Management Certification
  • YouTube Asset Monetization
  • YouTube Content Ownership
  • YouTube Music Certification

LANGUAGES

English Native
Chinese / Mandarin Native
Spanish Intermediate

Timeline

Operations Administrator

HAAWK, Inc.
03.2021 - Current

Studio Assistant Intern

Backyard Industry
08.2019 - 11.2019

Logistic/Event Management Intern

NV Concepts
02.2019 - 04.2019

Administrative Office Assistant

Student Success Office at Berklee College of Music
07.2017 - 09.2018

Studio/Engineer Assistant Intern

CyberSound Studio
05.2017 - 12.2017

Core Music - undefined

Conservatori Superior de Música del Liceu

Bachelor of Music and Film - Scoring

Berklee College of Music

Training

  • ActiveCampaign Platform
  • YouTube CMS
  • Outlook
  • Google
  • Canva
  • Scoring Technology
  • Scoring for full orchestra
  • Interactive Scoring Video Game
  • Comp DAWs/Comps Studio