Goal-oriented, high-energy sales and marketing leader with experience in the healthcare industry. Expert in increasing productivity and customer relationships while driving revenue and sales.
Overview
16
16
years of professional experience
Work History
Account Executive Manager
Kforce
Tampa, FL
02.2022 - Current
Developed and implemented strategies to increase client base, resulting in a 160% YOY growth in sales from 2023-2024
Organized and conducted meetings with clients to discuss their needs and explain services offered.
Negotiated contracts with vendors to obtain favorable pricing for materials and services.
Maintained positive relationships with existing customers through regular communication.
Researched potential new markets and identified opportunities for expansion of products and services.
Conducted training sessions for staff on sales techniques, customer service protocols.
Facilitated communication between internal departments such as sales, operations, accounting and IT.
Served as a liaison between clients and company personnel when resolving disputes or concerns.
Participated in trade shows and conferences to promote company's products and services.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Territory Sales Manager
Braintree Laboratories
Salt Lake City, UT
03.2020 - Current
New product launch Jan
2021, gaining 8-10% MS on avg., weekly
Exceeded targets quarterly landing in Top 20 of 58 sales members
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
Presented products and services to prospective customers, converting 78% to paying clients
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results
Targeted prospects in other territories through careful research of competitor products, services and trends
Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
Sales Leader
CHG Healthcare
Midvale, United States
09.2019 - 03.2020
Developing strategic relationships with key decision makers in hospitals and healthcare systems to generate profitable alliance
In 6mos in current role, team has exceeded target of $360k in 5/6 months
In 6mos in current role, team has hit or exceeded target of 103 sold days for 65% of weeks in the last 8 weeks (2020)
Opened opportunities in 6 new accounts since December 2019 and have 3 more scheduled in month of March 2020- includes getting service agreements agreed upon and executed
Handle all customer relations issues pleasantly, enabling quick resolution and client satisfaction
Delegate daily tasks to direct reports to provide development opportunities.
Director of Sales and Marketing
Steps Recovery Center
Draper, UT
06.2015 - 09.2019
Received 17-20 referrals from current clients and/or patient alumni, monthly due to strategic relationship building with key decision makers at hospitals and treatment centers to promote growth and retention
Helped company growth from 3 work sites/locations in 2015 to 8 work sites/locations by 2019- (60 patients to over 300)
Developed new business by networking with prospects and valuable customers various events, including trade shows, healthcare seminars and workshops- 7 main focus clients in 2015 to 17 main focus clients by 2019
Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation- including design of some content
Reached out to potential customers/clients via telephone, email and in-person inquiries
Negotiated, prepared, and signed contracts with clients.
Developed marketing materials for outreach initiatives.
Lead Teacher
Epic Productions LLC
Heber, UT
06.2008 - 08.2019
Oversaw work of 40-person team of teachers focused on educating more than 2,000 students every summer since 2008
Maintained patience and level-head in diverse situations to continuously support student development and personal growth
Motivated teaching staff to continually improve strategies and maximize student learning
Developed and deepened relationships with students, high school teams and studios to increase number of dancers at each event and build repeat business (27 teams in 2008 to 70 teams in 2019)
Assisted students of all ability levels develop life-long learning skills, confidence and work ethic.
Head Personal Trainer
VASA Fitness
South Jordan, UT
08.2012 - 05.2015
Grew customer base and loyalty through word-of-mouth referrals based on customer satisfaction and results- consistently had 64-79 personal training clients, weekly
Consistently got 2-3 referrals from current clients, monthly
Worked directly General Manager to resolve client problems, improve operations and provide exceptional customer service to decrease escalation issues to corporate
Consistently in Top 5 sales producers among all UT locations
Coordinated efforts of 15 team members to find solutions to hurdles and/or improve delivery
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Education
Bachelor of Science - Health Promotion and Communication
University of Utah
01.2013
Skills
B2B and B2C Sales
Territory Management and Development
Account Management
New Business Development
Customer Portfolio Management
Sales Presentations and Networking Events
Client Retention
Consultative and relationship selling
Market Research
Adaptability and Flexibility
Rapport and relationship building
Strategic account development
Account Acquisition
Cold-calling
Networking Events
Ken Blanchard Situational Leadership II Training
Timeline
Account Executive Manager
Kforce
02.2022 - Current
Territory Sales Manager
Braintree Laboratories
03.2020 - Current
Sales Leader
CHG Healthcare
09.2019 - 03.2020
Director of Sales and Marketing
Steps Recovery Center
06.2015 - 09.2019
Head Personal Trainer
VASA Fitness
08.2012 - 05.2015
Lead Teacher
Epic Productions LLC
06.2008 - 08.2019
Bachelor of Science - Health Promotion and Communication
University of Utah
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