Chamalis Ortiz
Tampa,FL
Summary
I'd like to obtain a position within your company with room for advancement. A position that will benefit from my experience and skills.
Overview
16
16
years of professional experience
Work History
Service Manager
Chipotle Mexican Grill
Tampa, FL
12.2021 - Current
- Managed the night crew.
- Made evening deposits.
- Completed and submitted reporting for the day.
- Prepared Schedules
- Conducted interviews
- Conducted training for Spanish speaking crew members.
- End of day Inventory
Fryer/Line Cook
Green Iguana
Tampa, FL
06.2022 - 12.2022
- Prepared all fried foods
- Prepped all fried foods.
- Cleaned fryers every evening and changed oil accordingly to schedule.
Line Cook
Hula Bay Club
Tampa, FL
12.2021 - 06.2022
- Prepared dishes under the guidance of a Head Chef.
- Morning Preparation of food.
- Preparing meals ass they ordered.
- Fryer maintenance.
- Maintaining a sanitized work environment.
Server and Line Cook
Buffalo Wild Wings, BWW
Tampa, FL
07.2021 - 02.2022
- Server - Performed traditional server tasks.
- Line Cook ~ HOH (heart of house/back of house) Servsafe certified, I Cooked and prepared all food on the menu.
- Other duties were but not limited to: Expo, takeout, prep and dishes.
Hostess
Salt Shack On The Bay
Tampa, FL
07.2019 - 07.2021
- Greeted guests and sat customers at tables or in waiting areas.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered phone inquiries
Customer Service Verifier
Sales Verification Company (SVC)
Largo, FL
07.2015 - 07.2018
- Remotely conducted 3rd party scripted, legally binding enrollment verification agreements between electric company and new customers by phone.
Office and Floor Manager
Fucus Customer Care, LLC
Largo, FL
07.2008 - 07.2015
- Managed all departments and employees at the company's three call center locations. Two of them (Brazil and India) being managed remotely.
- Controlled dialer at all three locations.
- Conducted all new applicant interviews and hiring for the Florida office.
- Payroll for all three locations.
Education
High School Diploma -
Robinson High School
Tampa, FL06.1995
Skills
Years of management hospitality and call center experience From Floor Rep to Manager And from kitchen Crew Member to Manager
ServSafe certified Alcohol as well
Languages
Spanish
Native/ Bilingual
Timeline
Fryer/Line Cook
Green Iguana
06.2022 - 12.2022
Service Manager
Chipotle Mexican Grill
12.2021 - Current
Line Cook
Hula Bay Club
12.2021 - 06.2022
Server and Line Cook
Buffalo Wild Wings, BWW
07.2021 - 02.2022
Hostess
Salt Shack On The Bay
07.2019 - 07.2021
Customer Service Verifier
Sales Verification Company (SVC)
07.2015 - 07.2018
Office and Floor Manager
Fucus Customer Care, LLC
07.2008 - 07.2015
High School Diploma -
Robinson High School
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