Chad Marshall
Fayetteville,GA
Summary
Detail-oriented Data Center Technician IV with proven experience supporting hyper scale production environments, performing advanced break-fix troubleshooting, and maintaining high-availability infrastructure. Skilled in server hardware diagnostics, structured cabling, and data center operations aligned with SLA, safety, and operational excellence standards. Strong background in fiber and copper installations, ticket-based workflows, and working within fast-paced, mission-critical environments. Committed to reliability, efficiency, and continuous improvement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Data Center Technician IV
TEKsystems
Fayetteville, GA
02.2026 - Current
- Perform advanced break-fix troubleshooting on server and network hardware in a live production data center environment
- Diagnose and resolve issues impacting system availability and performance , ensuring minimal downtime
- Execute hardware replacements and RMA activities in accordance with vendor diagnostics and operational standards
- Install, route, and maintain fiber optic and copper cabling , ensuring proper connectivity and signal integrity
- Support SLA-driven ticket queues , prioritizing critical issues and maintaining accurate documentation
- Assist with rack-level troubleshooting , component swaps, and infrastructure maintenance
- Follow strict safety, quality, and change management procedures in a mission-critical environment
- Collaborate with engineering and operations teams to complete deployments and resolve incidents efficiently
Data Technician II
IES Communications
Fayetteville, GA
06.2025 - 01.2026
- Installed and managed fiber optic and CAT6 cabling in data center environments
- Organized structured cabling systems to support scalability and efficient airflow/cable management
- Assisted with infrastructure build-outs and ensured adherence to low-voltage installation standards
- Conducted cable labeling, routing, and quality checks to support operational integrity
- Managed data entry processes to ensure accuracy and completeness of information.
Data Technician
Impact Staffing
Tucker, GA
05.2024 - 04.2025
- Installed and transported network and server hardware equipment within data center environments
- Terminated and tested CAT6 cables , ensuring compliance with installation standards
- Utilized hand tools and technical equipment for field installation and infrastructure support tasks
- Assisted in deployment activities and ensured proper hardware setup
Education
Associate of Science - Computer Science
Clayton State University
Morrow, GA05-2025
Skills
- Server Hardware Troubleshooting
- Data Center Environments (Production)
- Fiber Optic Cabling & Testing
- Copper Cabling (CAT5/6)
- Rack & Stack / Hardware Installations
- IT Support & Help Desk
- Windows & Linux Systems
- Software Deployment
- Microsoft Office Tools
- Hand Tools & Diagnostic Equipment
Certification
- CompTIA Security+ , CompTIA A+
Timeline
Data Center Technician IV
TEKsystems
02.2026 - Current
Data Technician II
IES Communications
06.2025 - 01.2026
Data Technician
Impact Staffing
05.2024 - 04.2025
Associate of Science - Computer Science
Clayton State University