Chambra Spargo
Adelanto,CA
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
14
14
years of professional experience
Work History
Administrative Office Clerk
Alliance Shippers Inc.
11.2016 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Interacted with customers by phone, email, or in-person to provide information.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Processed documents and materials to disseminate information to appropriate parties.
- Input data into spreadsheets and databases.
- Utilized office management software to record and track customer information.
- Assisted with onboarding of new employees.
Social Services Designee
Genesis Healthcare (Laurel Park)
09.2010 - 12.2015
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Facilitated communication between clients and other service providers.
- Monitored progress towards service plan goals.
- Developed and maintained accurate records of programs and services.
- Provided support to social service clients in navigating available resources.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Developed and implemented strategies to enhance quality of social services.
- Developed and implemented programs to engage and empower underserved populations.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Coordinated with local government to provide resources to clients.
- Administered and tracked client service payments.
- Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
Mental Health Counselor
Genesis Healthcare (Laurel Park)
04.2009 - 09.2010
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Implemented and developed core counseling programs to meet each individual's specific and varying needs.
- Employed methodologies such as cognitive behavioral therapy to assist patients.
- Led counseling group to discuss topics such as eating disorders and relationship issues.
- Documented psychiatric services and responses to treatment in patient case files.
- Presented case history material to review and discuss with other staff members.
- Maintained caseload of more than 20 children in public schools and group home placements.
- Participated in collaborative training program on theories and implementation cognitive therapy to enhance clinical success.
- Provided therapeutic activities to children in in-patient hospital setting to support emotional expression and build connection.
- Monitored conditionally released, mentally ill individuals found not guilty in criminal court cases.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Observed and monitored client behavior and responses to treatment.
- Encouraged patients to discuss experiences in group and individual settings.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Education
No Degree - American Sign Language (ASL)
San Bernardino Valley College
San Bernardino, CANo Degree - Social Services Designee Certification
Nurse Educators
Culver City, CA11.2010
High School Diploma -
San Gorgonio High School
San Bernardino, CA06.2004
Skills
- Patient Services Management
- Patient Relations
- Inpatient Services
- Client Screening
- Behavioral Disorders
- Client Intakes
- Advanced Directives
- Verbal and Written Communication
- Patient Admission
- Conduct Home Visits
- Individual and Group Counseling
- Emotional Support
- Behavioral Skills Development
- Social Support
- Grievance Resolution
- Case File Management
- Medicaid Application
- Safety Protocols
- Cognition Assessment
- Counseling Services
- Client Needs Assessment
- Life Skills Education
- Interdisciplinary Care
Languages
American Sign Language
Full Professional
Timeline
Administrative Office Clerk
Alliance Shippers Inc.
11.2016 - Current
Social Services Designee
Genesis Healthcare (Laurel Park)
09.2010 - 12.2015
Mental Health Counselor
Genesis Healthcare (Laurel Park)
04.2009 - 09.2010
No Degree - American Sign Language (ASL)
San Bernardino Valley College
No Degree - Social Services Designee Certification
Nurse Educators
High School Diploma -
San Gorgonio High School
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