Chamia Smith
Plainfield,NJ
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Driver
Dennys And Sons Trucking LLC
04.2024 - Current
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Driver
Lyft
02.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Dental Assistant
Westfield Smiles
07.2022 - 07.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Dental Assistant
Dental Health Associates of Plainfield
09.2021 - 03.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Caregiver
SYNERGY HomeCare
10.2019 - 06.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Monitored clients' overall health and well-being and noted significant changes.
Education
Certification of Completion - Dental Assisting
Central Career School
South Plainfield, NJ04.2019
High School Diploma -
Plainfield High School
Plainfield, NJ08.2016
Skills
- Time Management
- Customer Service
- Problem-Solving
- Active Listening
- Data Entry
- Microsoft Excel
- Microsoft Outlook
- Critical Thinking
- Computer Proficiency
- Customer satisfaction measurement
Timeline
Driver
Dennys And Sons Trucking LLC
04.2024 - Current
Driver
Lyft
02.2024 - Current
Dental Assistant
Westfield Smiles
07.2022 - 07.2023
Dental Assistant
Dental Health Associates of Plainfield
09.2021 - 03.2022
Caregiver
SYNERGY HomeCare
10.2019 - 06.2020
Certification of Completion - Dental Assisting
Central Career School
High School Diploma -
Plainfield High School
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