Chamille Muse
New Orleans,LA
Summary
Dynamic professional with a rich background in legal and social services, notably as a Juvenile Probation Counselor at the Department of Juvenile Services. Excelled in case management and youth development, enhancing family engagement and streamlining operations. Skilled in legal research and possessing exceptional attention to detail, I significantly improved client satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Juvenile Probation Counselor
Department Of Juvenile Services
Baton Rouge, LA
11.2024 - Current
- Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
- Supervised recreational activities designed to promote positive peer interactions among participants.
- Supervised cases referred to court.
- Participated in interdisciplinary team meetings to discuss cases and coordinate services.
- Mentored at-risk youth by providing guidance on academic achievement, career development and personal growth.
- Conducted assessments of client needs and risk factors.
- Maintained accurate records of client progress notes and case files.
- Maintained positive relationships with offenders and family members through weekly visits.
- Conducted initial interviews with probationers to assess risk levels and establish supervision plans.
Child Welfare Specialist
Department of Children and Family Services
Baton Rouge, LA
02.2024 - 04.2024
- Monitored court hearings and provided testimony regarding the best interests of the child.
- Investigated reports of suspected child maltreatment or neglect by interviewing involved parties and conducting home visits as necessary.
- Educated families about available resources that can assist them in meeting their goals while providing a safe environment for their children.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Maintained confidentiality through stringent handling of charts and data.
- Developed case plans and goals for at-risk families, including referrals to community resources.
- Assessed risk factors for child abuse and neglect within families.
Paralegal
Griffen Law Firm, LLC.
Baton Rouge, LA
03.2023 - 10.2023
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Interviewed clients to obtain information relevant to cases.
- Collaborated with attorneys to develop strategies for each case.
Social Service Analyst 2
Department Of Children And Family Services
Baton Rouge, LA
10.2022 - 03.2023
- Created custom reports and visualizations to support decision-making processes.
- Supported supervisor and associated team members to maintain system functionality.
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
- Created and managed operational databases to store and track data and maintain accurate information.
- Developed written documents and reports related to programs and operations.
Workforce Development Specialist 2
Louisiana Workforce Commission
08.2022 - 10.2022
- Identified career goals and advancement opportunities to enable workers to find success within each individual position.
- Notified employers and community organizations of workforce development programs and services.
- Recruited potential clients and identified talented participants to guarantee job candidate effectiveness.
- Educated job seekers on online employment formats and discussed specific requirements for online applications.
- Facilitated job seeker interviews with prospective employers, obtained feedback from both parties and adjusted employment strategies.
- Assisted job seekers with vocational and technical school training.
ARDC Specialist
Louisiana Department Of Corrections
07.2021 - 02.2022
- Process release paper work for offenders that are up for release from prison
- Data Entry
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained database systems to track and analyze operational data.
Cashier
Premium Parking
02.2020 - 03.2020
- Assist customers by providing information and resolving their complaints
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Food Service Worker
North Oaks Health Center
06.2019 - 11.2019
- Developed and maintained positive relationships with customers to enhance service.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Direct Salesperson
Sears
11.2016 - 03.2018
- Greet customers and ascertain what each customer wants or needs
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Cashier
Walmart
06.2015 - 08.2016
- Assist customers by providing information and resolving their complaints
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Customer Service Assistant
Winn Dixie
10.2013 - 03.2015
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Crew Trainer
McDonald's Restaurant
12.2012 - 10.2013
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Provided coaching and mentoring to employees.
Education
MBA - Business Administration And Management
Southern University And A&M College
Baton Rouge, LA12-2025
J.D. - Law
Southern University Law Center
Baton Rouge, LA01.2024
Bachelor of Science - Criminal Justice And Sociology
Southeastern Louisiana University
Hammond, LA05.2019
High School Diploma -
Denham Springs High School
Denham Springs, LA05.2014
Skills
- Document Filing
- Records Management
- Exceptional Writer
- Document Preparation
- Case Management
- File and Records Management
- Legal Research
- Attention to Detail
- Legal Writing
- Time Management
- Client Communication
- Family engagement
- Educational support
- Youth development
Activities
- Treasurer of the Children and Family Law Society - Fall 2021 - Current
- Presidents’s List - Fall 2021
- Women in Law (Organization) - Fall 2020- Current
- President's List - Fall 2016
- Dean's List - Spring 2016
- Emerging Leaders Inspire Through Excellence - ELITE Women
- Bachelor of Science Degree in Criminal Justice
- Bachelor of Science Degree in Sociology
Timeline
Juvenile Probation Counselor
Department Of Juvenile Services
11.2024 - Current
Child Welfare Specialist
Department of Children and Family Services
02.2024 - 04.2024
Paralegal
Griffen Law Firm, LLC.
03.2023 - 10.2023
Social Service Analyst 2
Department Of Children And Family Services
10.2022 - 03.2023
Workforce Development Specialist 2
Louisiana Workforce Commission
08.2022 - 10.2022
ARDC Specialist
Louisiana Department Of Corrections
07.2021 - 02.2022
Cashier
Premium Parking
02.2020 - 03.2020
Food Service Worker
North Oaks Health Center
06.2019 - 11.2019
Direct Salesperson
Sears
11.2016 - 03.2018
Cashier
Walmart
06.2015 - 08.2016
Customer Service Assistant
Winn Dixie
10.2013 - 03.2015
Crew Trainer
McDonald's Restaurant
12.2012 - 10.2013
MBA - Business Administration And Management
Southern University And A&M College
J.D. - Law
Southern University Law Center
Bachelor of Science - Criminal Justice And Sociology
Southeastern Louisiana University
High School Diploma -
Denham Springs High School
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