Summary
Work History
Education
Skills
Timeline
Generic

Champagne Wilson

Baton Rouge,LA

Summary

Retail professional well-versed in seafood handling and customer service. Proven ability to maintain product quality and clean work area, contributing to overall customer satisfaction. Known for effective collaboration and reliable performance, adapting to changing needs seamlessly. Hardworking Seafood Clerk well-versed in handling seafood products and preparing related dishes. Solid understanding of cleaning and sanitizing requirements. Resourceful and self-motivated with strong focus on teamwork. Diligent seafood clerk with solid background in seafood handling and customer service. Consistently ensured freshness and quality of products while maintaining clean and organized work environment. Demonstrated strong communication and teamwork skills in fast-paced retail settings. Experienced with seafood handling and customer service. Utilizes efficient methods to ensure product quality and customer satisfaction. Knowledge of team collaboration and maintaining cleanliness in busy retail environment.

Work History

Seafood Clerk

Albertsons
Baton Rouge, Louisiana
Jan2021 - Oct2025
  • Assisted customers with seafood selections, providing product knowledge and recommendations.
  • Maintained cleanliness and organization of seafood displays, ensuring compliance with health standards.
  • Processed seafood orders and managed inventory, reducing waste through efficient stock rotation.
  • Collaborated with team members to optimize workflow during peak hours, enhancing customer service experience.
  • Assured compliance with food safety standards during seafood preparation and display.
  • Operated scales and labeling equipment for accurate pricing of seafood products.
  • Assisted customers with seafood selection, providing product knowledge and recommendations.
  • Maintained cleanliness and organization of seafood display cases, ensuring compliance with safety standards.
  • Communicated effectively with suppliers to ensure timely delivery of fresh seafood items.
  • Monitored inventory levels, restocking products as needed to optimize availability.
  • Operated point-of-sale system efficiently, processing customer transactions accurately.
  • Supported team in preparing seafood for display, including cleaning and packaging products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Wrapped, boxed and weighed bakery department products.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Promoted a positive shopping experience by addressing customer inquiries or concerns in a polite, professional manner.
  • Cleaned and sanitized seafood area to preserve products and protect safety of guests.
  • Cleaned and sanitized equipment, tools, and work surfaces.
  • Checked quality of products and removed expired items.
  • Assisted customers with product selection by making recommendations and suggestions based on customer needs.
  • Followed written recipes to prepare prepackaged seafood meals.
  • Created hospitable shopping experience by merchandising and stocking products and specialty items.

Server

Qdoba
Baton Rouge, Louisiana
Aug2022 - May2023
  • Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
  • Managed food and beverage orders accurately, ensuring timely delivery to guests.
  • Collaborated with kitchen staff to maintain efficient workflow and uphold quality standards.
  • Trained new employees on menu items, service protocols, and safety procedures.
  • Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for Qdoba restaurant with social relevancy and intentionality

Cashier

McDonald's
Baton Rouge, Louisiana
Jun2019 - Aug2020
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of service areas to enhance customer experience.
  • Assisted customers with menu selections and provided information on promotions.
  • Collaborated with team members to ensure timely service during peak hours.
  • Processed customer transactions efficiently and accurately.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Assisted customers with menu selections and answered inquiries promptly.
  • Handled cash register operations, ensuring accurate cash management.
  • Implemented promotional offers to enhance customer engagement and satisfaction.
  • Monitored inventory levels and reported discrepancies to management effectively.
  • Trained new staff on operational procedures and customer service standards.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.2
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.

Sales Associate

Shoe Station
Baton Rouge, Louisiana
Jul2018 - Oct2019
  • Assisted customers in selecting footwear based on style and fit preferences.
  • Maintained organized merchandise displays to enhance customer experience.
  • Processed transactions efficiently using point-of-sale systems.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to achieve daily sales targets and enhance store performance.
  • Resolved customer inquiries and concerns promptly, ensuring high satisfaction levels.
  • Maintained organized merchandise displays to promote sales and improve inventory visibility.
  • Assisted customers in selecting footwear, enhancing overall shopping experience.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Processed transactions accurately, ensuring efficient checkout procedures for customers.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Monitored stock levels and communicated replenishment needs to management regularly.
  • Implemented promotional displays that increased product visibility and customer engagement.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Capital High
Nth 23rd
05.2004

Skills

  • Knife handling
  • Workplace safety
  • Food safety
  • Labeling accuracy
  • Cross-contamination prevention
  • Stock rotation
  • Seafood preparation
  • Weighing items

Timeline

Seafood Clerk

Albertsons
Jan2021 - Oct2025

Server

Qdoba
Aug2022 - May2023

Cashier

McDonald's
Jun2019 - Aug2020

Sales Associate

Shoe Station
Jul2018 - Oct2019

High School Diploma -

Capital High

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