Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Champayne Carroll

Coralville

Summary

Dynamic and detail-oriented professional with extensive experience in food handling and customer service at Panera Bread. Proven ability to maintain high standards of food safety and sanitation while delivering exceptional dining experiences. Skilled in cooking techniques and time management, ensuring efficient meal preparation and service. Committed to enhancing customer satisfaction through quality food presentation.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Dietary Aide

St George Health Care Center
12.2023 - Current
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Followed all food safety regulations while preparing meals for patients.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Cashier

Showtime Sunoco
07.2022 - 12.2023
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card, and check transactions to complete customer purchases.

Fruit Cutter

Food Lion
12.2021 - 07.2022
  • Maintained safe work environment with standards of food and human safety regulated by Health Department.
  • Utilized appropriate tools to pick and trim fruits to quality standards.
  • Quality-assured picked fruits to meet company and industry standards.

Shift Supervisor

Panera Bread
07.2018 - 08.2021
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Line Cook

Lg's By The Creek
10.2014 - 06.2018
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Grilled meats and seafood to customer specifications.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Prepared and cooked meals according to recipes and customer specifications.

Education

High School Diploma -

Hanahan High School
Hanahan, SC
06-2018

Skills

  • Food handling safety
  • Cooking
  • Dining room service
  • Food delivery
  • Food safety
  • Portion control
  • Fast food experience
  • Cooking techniques
  • Food presentation
  • Flexible schedule
  • Dietary guidelines
  • Sanitization
  • Restaurant experience
  • Time management
  • Food preparation
  • Customer service

Certification

  • ServSafe Training - 2025-2030

Timeline

Dietary Aide

St George Health Care Center
12.2023 - Current

Cashier

Showtime Sunoco
07.2022 - 12.2023

Fruit Cutter

Food Lion
12.2021 - 07.2022

Shift Supervisor

Panera Bread
07.2018 - 08.2021

Line Cook

Lg's By The Creek
10.2014 - 06.2018

High School Diploma -

Hanahan High School

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