Champayne Wright
Denver,CO
Summary
Compassionate and caring individual with a strong desire to support others. Excellent communication and interpersonal skills, along with a genuine empathy and patience. Eager to provide high-quality care and support to individuals in need. Dedicated to creating a safe, comfortable, and nurturing environment. Certified in both CPR and BLS.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Amazon Locker
Denver, CO
10.2025 - Current
- Customer-focused professional with experience handling product returns.
- Skilled in resolving customer concerns, processing return requests accurately, and maintaining detailed records. Known for problem-solving, clear communication, and efficiency in fastpaced environments.
Scheduler
Transdev Health Solutions
Denver, CO
02.2025 - 08.2025
- Schedule medical rides for Medicaid members to get to and from their medical appointments or to receive rides for hospital discharges
- Managing schedules for both patients and transportation providers, making sure that timing aligns with appointment times.
- Confirming ride details with patients, providing reminders, and addressing any concerns.
- Communicating with transportation providers to ensure drivers have up-to-date information and instructions.
- Keeping accurate records of transportation requests, confirmations, and any changes or cancellations.
Dental Assistant
Comfort Dental
Denver, CO
01.2024 - 10.2024
- Helping patients get ready for procedures, including taking X-rays.
- Cleaning and sterilizing dental instruments and equipment to maintain a sterile environment.
- Providing support during procedures and dental cleanings by handing instruments and suctioning.
- Taking impressions
Caregiver
At Home Personal Care Services LLC
Broomfield, CO
02.2022 - 12.2023
- Followed personalized care plans for each client based on their individual needs
- Maintained a clean living environment for clients by performing light housekeeping duties
- Helping with bathing, dressing, grooming, and personal hygiene.
- Reminding and assisting with medications as prescribed.
- Helping clients move around safely, including transferring from bed to chair.
- Prepared meals and assisted with feeding when necessary
- Providing emotional support and engaging in conversation and activities.
Appointment Scheduler
Favorite Healthcare Staffing
Denver, CO
08.2020 - 08.2021
- Scheduling appointments for patient
- Answer phone calls, greeting patients and reminding them of upcoming appointments
- Registering new patients
- Scheduling appointments for the COVID Vaccine
- Verifying Patient Insurance and updating records as needed
Customer Care
Rent the Runway
Denver, CO
09.2019 - 03.2020
- Reply to customers emails regarding their Rent the Runway account.
- Problem solve customer orders, and issue refunds.
- Place new orders for our customers.
Education
Dental Assisting (Certification) -
Concorde Career College
Aurora, CO12.2023
High School Diploma - undefined
Florence Crittenton High School
Denver, CO05.2017
Skills
- Customer Support (Phone, Email, Live Chat)
- Problem Solving
- De-escalation & Conflict Resolution
- Data Entry & Record Management
- Medical Scheduling
- Clear Communication
- Attention to Detail
- CPR, BLS & First Aid
- HIPAA Compliance
Certification
- Certified Dental Assistant
- BLS Certification
- First Aid Certification
- CPR Certification
- EFDA Certification
- Infection Control Certification
- Radiology Certification
- Nitrous Oxide Certification
Timeline
Customer Service Associate
Amazon Locker
10.2025 - Current
Scheduler
Transdev Health Solutions
02.2025 - 08.2025
Dental Assistant
Comfort Dental
01.2024 - 10.2024
Caregiver
At Home Personal Care Services LLC
02.2022 - 12.2023
Appointment Scheduler
Favorite Healthcare Staffing
08.2020 - 08.2021
Customer Care
Rent the Runway
09.2019 - 03.2020
High School Diploma - undefined
Florence Crittenton High School
Dental Assisting (Certification) -
Concorde Career College