CHAMREUN CATHY PON
Hueytown,AL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Nail Technician
Chic Nails
Hueytown, AL
03.2024 - Current
- Conducted consultations with clients to determine their needs and preferences.
- Promoted additional services to existing clients in order to increase revenue.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
Bakery Manager
T & C Donuts
Hueytown, AL
03.2017 - 12.2022
- Managed budgeting activities such as forecasting costs, setting prices and controlling expenses.
- Analyzed financial records such as income statements, balance sheets and cash flow reports.
- Created cost-effective strategies to reduce waste while increasing productivity levels.
- Developed and implemented a new customer service program to increase customer satisfaction.
- Managed customer service, addressing complaints and ensuring high satisfaction levels with bakery products and services.
- Managed daily bakery operations, ensuring efficient workflow and high-quality product output.
Medical Assistant
Lynn Community Health Center
Lynn, MA
12.2009 - 05.2013
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Organized patient charts before each day's clinic sessions began.
- Inspected equipment to ensure proper working order prior to use on patients.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Organized charts, documents and supplies to maintain team productivity.
Education
GED -
Cali For Nails Academy
Malden, WA04-2014
Associate of Applied Science - Medical Assisting
Everest Institute - Chelsea MA
Chelsea, MA09-2009
High School Diploma -
Classical High School
Lynn, MA06-2003
Associate Degree - Cosmetology
T.A. Lawson State Community College
Birmingham, ALSkills
- Manicures
- Sanitation Procedures
- Infection controls
- Problem-solving skills
- Customer Education
- Team Collaboration
- Patientcare
- Management
Languages
English
Native/ Bilingual
Cambodian
Native/ Bilingual
Accomplishments
- Business of the Month T&C Donuts -2020 winner
- Neighborhood Favorite - 2018 winner
Timeline
Nail Technician
Chic Nails
03.2024 - Current
Bakery Manager
T & C Donuts
03.2017 - 12.2022
Medical Assistant
Lynn Community Health Center
12.2009 - 05.2013
GED -
Cali For Nails Academy
Associate of Applied Science - Medical Assisting
Everest Institute - Chelsea MA
High School Diploma -
Classical High School
Associate Degree - Cosmetology
T.A. Lawson State Community College
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