Chamy Arumugam
Irvine,CA
Summary
Results-driven IT leader with deep expertise in application development, enterprise transformations, project execution, and business process improvement. Successfully leads teams, managers, vendor engagements, governance frameworks, and financial oversight to deliver complex modernization initiatives across automotive business systems. Broad experience spanning Oracle EBS, Adobe Commerce, mainframe, web, mobile, and enterprise applications, with a focus on operational excellence, scalability, and business value realization.
Overview
1
1
Certification
28
28
years of professional experience
Work History
IT Manager, Application Development
Mazda North American Operations
Irvine, CA
07.2016 - Current
- Manage application development, support, and technology strategy for Parts & Accessories operations at Mazda North American Operations, overseeing a portfolio of business-critical systems supporting supply chain, distribution, dealer, and eCommerce operations.
- Drive technology modernization, operational excellence, and long-term application roadmaps to enhance business capabilities, scalability, and enterprise alignment.
- Lead multimillion-dollar budgets, vendor partnerships, governance processes, and cross-functional teams across multiple regions to deliver strategic business and technology initiatives.
- Ensure the stability, performance, security, reliability, and compliance of mission-critical systems while maintaining high service levels and operational continuity.
- Lead enterprise transformations, large-scale implementations, and business process reengineering initiatives that improve efficiency, optimize costs, and enhance dealer and customer experiences.
- Successfully delivered major transformational initiatives, including Oracle EBS deployments across all Parts Distribution Centers (PDCs), Re-Distribution Center rollouts, MTM plant implementations, and inventory optimization programs.
- Currently leading Mazda's Direct-to-Consumer (D2C) eCommerce transformation, integrating Adobe Commerce, Akeneo PIM, and Oracle EBS to drive digital growth, streamline operations, and modernize customer engagement.
IT Project Manager
Mazda North American Operations
Irvine, CA
10.2012 - 06.2016
- Managed the development, enhancement, and support of enterprise applications supporting Sales Operations and Marketing functions.
- Led stabilization and operational improvement initiatives for critical Incentive Management and Learning Management Systems, enhancing system reliability and business continuity.
- Partnered with business stakeholders to modernize dealership sales processes through the implementation of mobile sales applications.
- Established a centralized API integration framework to improve interoperability, scalability, and data consistency across MUSA applications.
- Initiated and led the transformation of legacy Incentive Management Systems to the Oracle Fusion platform.
- Initiated the migration of the Learning Management System to a modern platform, improving user experience, maintainability, and operational efficiency.
Project Manager/ BSA Consultant
Synertech Inc./MNAO
Irvine, CA
02.2011 - 10.2012
- Led business analysis, system analysis, technical design, and project management for successful project delivery.
- Collaborated with MNAO IT to drive project outcomes across multiple initiatives.
- Key Projects: Window Label Systems, DBCS SharePoint System, eInvoicing and Vehicle Status, iSEA,ePort
Sr. Dev Manager/IT Head
TNQ Tech, TNQ Books & Journals Private Ltd.
09.2009 - 02.2011
- Led the development, support, and continuous enhancement of enterprise software applications and technology platforms supporting core business operations.
- Established IT governance frameworks, SDLC standards, quality processes, and delivery methodologies to improve operational efficiency, consistency, and project execution.
- Directed the IT organization, including System Managers, Scrum Masters, developers, and QA teams, ensuring reliable operations and successful delivery of strategic initiatives.
- Transformed the IT organization from a cost center to a profit center through software product commercialization, operational optimization, and revenue-generating technology solutions.
- Delivered and managed a portfolio of innovative products, including Workflow Systems, Interactive Authoring Tools, Quality Control (QC) Systems, and Online Proofing Platforms.
Program Manager
Satyam Computer Services Ltd.
11.2008 - 08.2009
- Managed project responsibilities, ensuring successful delivery across multiple initiatives.
- Conducted project analysis, developed estimates, prepared proposals, and managed execution of projects.
- Established processing protocols for streamlined operations.
- Key Projects: Fujitsu Mission Critical Systems
- Client: Fujitsu, Japan
- Technology: J2EE, SPRING, JBoss, MySQL, JUnit, Rational Rose
Program Manager
Satyam Computer Services Ltd.
11.2008 - 02.2009
- Directed program planning for Satyam Computer Services client delivery initiatives.
- Managed stakeholder communication and executive status reporting for program updates.
- Collaborated with Mazda North American Operations on project tasks to align objectives and streamline execution.
- Coordinated cross-functional teams across development, testing, and support groups.
- Supported Mazda account offshore in presales, project planning, and knowledge transition to ensure smooth implementation.
Sr. Program Manager
Satyam Computer Services Ltd.
12.2002 - 10.2008
- Led program governance and delivery for the Mazda North American Operations (MNAO) client portfolio on behalf of Satyam Computer Services, driving successful project execution, stakeholder engagement, and customer satisfaction.
- Managed end-to-end project delivery for Mazda North American Operations (MNAO), spanning project discovery, solution design, contract management, execution, and deployment.
- Managed the successful execution and delivery of 300+ projects across Java, Mainframe, .Net, eCommerce, and Siebel platforms, consistently meeting schedule, budget, and quality goals.
- Managed stakeholder communications, portfolio planning, and executive status reporting for enterprise programs.
- Built, coached, and mentored high-performing teams, fostering a collaborative and customer-focused culture.
- Mentored technical teams on solution delivery, operational excellence, customer engagement, and professional development.
- Contributed to the design, development, and enhancement of critical enterprise applications supporting multiple business functions.
- Drove application modernization initiatives, architectural improvements, and the successful establishment of offshore IT development and support models.
- Strengthened IT delivery governance, resource management, and project execution capabilities to improve efficiency and service quality.
- Key Projects: EPC, Tread Systems, Parts Ordering, Vehicle RDR, Inquiry Systems, Siebel Incentives, Quote Router, Accessory Systems, Dealer Agreements, DFS, and Quality Tracking.
Systems Analyst/ Team Lead
Satyam Computer Services Ltd.
06.1998 - 11.2002
- Led a team as a Systems Analyst/ Team Lead, overseeing project execution.
- Developed technical architecture, GUI design, OOAD, and conducted design reviews to ensure project alignment with specifications.
- Trained development team on UML and application architecture, enhancing team’s design capabilities.
- Collaborated with General Motors in Detroit, USA, to deliver project solutions that met client requirements.
- Coding, Testing, Deployment and Providing Support during User Acceptance Testing
- Key Projects: TECHMEM (Technical Memory), GBOM (Global Bill of Materials)
- Technology: Servlets, Web Macros. JSP, EJB, STRUTS, WebLogic6.1, Oracle 8i, TogetherJ, Rational Rose, Dreamweaver4.0, MS Project
Education
Bachelor of Engineering - Electronics and Communication Engineering
Bharathiyar University
Coimbatore, India05-1998
Skills
- Strategic Planning & Technology Roadmap Development
- Portfolio, Program & Project Management
- Digital Transformation & Application Modernization
- AI-Driven Technology Leadership
- Enterprise Applications & Oracle EBS
- eCommerce Platform Strategy & Management
- IT Governance & SDLC Management
- Technology Delivery & Operational Excellence
- Budget Planning & Financial Management
- Vendor & Partner Management
- Solution Architecture & Systems Integration
- Business Process Optimization
- Stakeholder & Executive Relationship Management
- Team Leadership & Talent Development
- Organizational Change Management
- Cybersecurity, Risk & Compliance Management
- Problem Solving & Decision Making
Certification
- AI Driven Leadership certification from Stanford University
- Optimal Leadership certified from MNAO
- Scrum Certified
- Project Management Professional (PMP) from PMI, expired
Timeline
IT Manager, Application Development
Mazda North American Operations
07.2016 - Current
IT Project Manager
Mazda North American Operations
10.2012 - 06.2016
Project Manager/ BSA Consultant
Synertech Inc./MNAO
02.2011 - 10.2012
Sr. Dev Manager/IT Head
TNQ Tech, TNQ Books & Journals Private Ltd.
09.2009 - 02.2011
Program Manager
Satyam Computer Services Ltd.
11.2008 - 08.2009
Program Manager
Satyam Computer Services Ltd.
11.2008 - 02.2009
Sr. Program Manager
Satyam Computer Services Ltd.
12.2002 - 10.2008
Systems Analyst/ Team Lead
Satyam Computer Services Ltd.
06.1998 - 11.2002
Bachelor of Engineering - Electronics and Communication Engineering
Bharathiyar University