Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
Generic
Chan Acree

Chan Acree

Cypress,TX

Summary

Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Skilled Night Auditor bringing 4 years of experience in hospitality environments. Methodical nature with strong attention to detail and complex problem-solving skills. Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level. Reliable and upbeat stylist successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

8
8
years of professional experience

Work History

CDL Truck Driver

Prime Inc
06.2023 - 10.2023
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Operated with safety and skill to avoid accidents and delays.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
  • Worked with location personnel to quickly load and unload [Type].
  • Checked trailer hitch and secured attachments to tractor for optimal safety.
  • Met DOT requirements by maintaining current records and documenting reportable incidents.
  • Handled load documentation, obtained signatures, and provided copies to destination staff.
  • Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Kept in close contact with dispatch team to make quick route adjustments and add new stops.

Registered Behavior Technician

ATS
12.2022 - 04.2023
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Supported client using principles of applied behavior analysis.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
  • Collaborated with other professionals to develop and modify individualized treatment plans.
  • Trained clients to apply appropriate social skills and behavior modification techniques.
  • Monitored client progress to provide continued guidance and consistent feedback to families.
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Assisted clients in identifying and setting goals to promote positive behavior development.
  • Educated parents and caregivers to apply appropriate behavior management techniques.
  • Implemented strategies to reduce anxiety and stress levels in clients.
  • Developed individualized plans to address challenging behaviors.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Treated clients and families with respect and dignity.

Registered Behavior Technician

Therapy For Life
04.2022 - 11.2022
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Supported client using principles of applied behavior analysis.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.
  • Assisted clients in identifying and setting goals to promote positive behavior development.
  • Monitored client progress to provide continued guidance and consistent feedback to families.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Charted on each patient daily.
  • Maintained patient records, documenting changes in patient condition.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Provided therapeutic activities to assist with patient development.

Registered Behavior Technician

ABA Of Katy
01.2022 - 04.2022
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Supported client using principles of applied behavior analysis.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.

Front Desk Night Auditor

Surestay By Best Western
08.2018 - 12.2021
  • Responsible for balancing the revenue and expense transactions, which occurred during the day at the hotel
  • Responsible for overall operations and appearance of the front desk of the hotel
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Performed nightly updates to room charges and rates.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Ran daily, weekly and monthly reports to close day and meet objectives.
  • Entered and updated sensitive customer information during check-ins and room changes.

Stylist

Express Clothing
10.2018 - 03.2021
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Processed payments, entering sales in register for prompt customer service.

Front Desk Night Auditor

Best Western
08.2017 - 07.2018
  • Responsible for balancing the revenue and expense transactions, which occurred during the day at the hotel
  • Responsible for the overall operations and appearance of the front desk of hotel q
  • Performed nightly updates to room charges and rates.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Ran daily, weekly and monthly reports to close day and meet objectives.
  • Entered and updated sensitive customer information during check-ins and room changes.

Mental Health Technician

Lakebridge Mental And Behavioral Institute
03.2016 - 01.2017
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
  • Communicated with clients to assess mental health needs and develop individualized treatment plans.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Charted on each patient daily.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Maintained patient records, documenting changes in patient condition.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Organized recreational activities to assist in patient recovery.
  • Assisted in development of therapeutic activities for patients.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Counseled and mentored clients on substance use and life choices.

Picker/Filler

Bass Pro Warehouse
02.2016 - 05.2016
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Used RF scanners to track orders and verify accuracy.
  • Verified proper labeling and identification on all orders before shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Sorted and organized items in designated areas for easy access.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Operated manual and electric pallet jacks to move merchandise.
  • Scanned and verified UPC codes for all products to aid in identification.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Safely and securely loaded items to prevent damage during transport.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.

Education

High School Diploma -

Westside High School
Macon, GA
05.2003

Skills

  • GPS Navigation
  • Hydraulics
  • Pretrip Inspections
  • DDL Log Software
  • Vehicle Maintenance and Repair
  • Intermodal Logistics
  • Commercial Driving
  • Equipment Operation
  • Delivery Scheduling
  • Route Management
  • Inclement Weather Driving
  • Data Management
  • Data Entry
  • Skilled in Windows
  • Account Management
  • Cash Handling
  • Inventory Management
  • Telephone Etiquette
  • Customer Needs Assessment
  • Automated Telephone Systems
  • Correspondence Management
  • Posting Charges
  • Daily Transactions Review
  • Inventory Oversight
  • Credit and Cash Payments
  • Product Knowledge
  • Loss Prevention
  • Customer Assistance
  • Retail Merchandising
  • Store Organization
  • Meeting Sales Goals
  • Team Leadership
  • Speech Clarity
  • Relationship Building
  • Customer Service
  • Exceeding Customer Expectations
  • Attention to Detail
  • Staff Support
  • Engaging With Diverse Customers
  • Microsoft Applications Proficiency
  • Merchandising and Display
  • Cash Drawer Management

Accomplishments

  • Ref by : Maggie
  • Front Desk Supervisor, Surestay plus
  • Contact : 2103267151

Hobbies

My hobbies consist of Reading, outdoor nature consisting of hiking, camping, fishing, and traveling. Social gatherings to network. I enjoy sports of baseball, basketball, and football. 

Timeline

CDL Truck Driver

Prime Inc
06.2023 - 10.2023

Registered Behavior Technician

ATS
12.2022 - 04.2023

Registered Behavior Technician

Therapy For Life
04.2022 - 11.2022

Registered Behavior Technician

ABA Of Katy
01.2022 - 04.2022

Stylist

Express Clothing
10.2018 - 03.2021

Front Desk Night Auditor

Surestay By Best Western
08.2018 - 12.2021

Front Desk Night Auditor

Best Western
08.2017 - 07.2018

Mental Health Technician

Lakebridge Mental And Behavioral Institute
03.2016 - 01.2017

Picker/Filler

Bass Pro Warehouse
02.2016 - 05.2016

High School Diploma -

Westside High School

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Chan Acree