Chanae Stegeman

• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
• Conducted routine health monitoring, including vital signs and symptom tracking, reporting any changes to healthcare professionals promptly.
• Utilized adaptive equipment as needed to assist patients in completing daily tasks safely and effectively.
• Promoted mental stimulation by engaging patients in meaningful conversations and recreational activities tailored to their interests.
• Managed medication schedules for patients, ensuring proper administration and adherence to prescribed treatments.
• Assisted disabled clients to support independence and well-being.
• Facilitated transportation for medical appointments and errands, supporting patient mobility and access to necessary services.
• Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Collected room deposits, fees, and payments.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Developed strong working relationships with team members, fostering a positive work environment.
• Completed data entry and filing to keep records updated for easy retrieval.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Completed all tasks in compliance with company policies and procedures.
• Increased guest retention by maintaining a welcoming and organized reception area.
• Maintained confidentiality of sensitive data to protect customer and business information.
• Maintained accurate records of visitor logs for security purposes and compliance with company policies.

• Assisted in developing staff schedules, ensuring adequate coverage during peak hours and special events.
• Managed reservation system, accurately inputting guest details and booking information for smooth operations.
• Responded to customer service inquiries, both in-person and by telephone.
• Served as a knowledgeable resource for guests seeking recommendations on local attractions, dining options, or transportation services.
• Assisted manager with guest check-in and check-out and provided customer service.
• Modeled positive attitude and encouraged front desk employees when dealing with difficult guests.
• Completed employee appraisals to conduct annual reviews.

I answered Phone calls, set up transportation for folks needing to go to appointments. Helped family members get things situated for their loved ones

• Provided companionship to patients, fostering positive relationships and emotional wellbeing.
• Assisted patients with daily living activities, promoting independence and quality of life.
• Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.