Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Chanalyn Rodero

Puyallup

Summary

Adept at leading warehouse operations, I significantly enhanced productivity at Lululemon Distribution Center by implementing performance improvement strategies and fostering teamwork. My expertise in Microsoft Office and supervisory skills have streamlined processes, ensuring efficient order fulfillment and a safe, collaborative work environment.

Overview

11
11
years of professional experience

Work History

Client Service Coordinator

GSC Logistics
04.2025 - 07.2025
  • Coordinated client communications to enhance service delivery and ensure satisfaction.
  • Managed appointment scheduling and follow-ups to optimize client engagement and retention.
  • Developed training materials for new team members to facilitate knowledge transfer and efficiency.
  • Analyzed client feedback to identify areas for service improvement and implement corrective actions.
  • Oversaw documentation processes to maintain compliance with industry standards and regulations.
  • Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.

Warehouse Lead

Lululemon Distribution Center
02.2018 - 09.2024
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw daily operations and shipping and handling processes.
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
  • Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
  • Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Promoted a culture of continuous improvement by encouraging feedback from team members regarding potential changes or enhancements to current processes or systems used within the warehouse setting.
  • Improved order accuracy through diligent quality control checks and thorough communication with team members.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Regularly conducted team meetings to review performance metrics and set goals for ongoing improvement in warehouse productivity.

Warehouse Worker

Lululemon Distribution Center
08.2014 - 02.2018
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.

Education

High School Diploma -

Washington High School
Parkland,WA
06-2008

Skills

  • Supervisory Experience
  • Order Picking
  • Product Packaging
  • Shipping and receiving
  • Pit Train
  • Performance Improvement
  • knowledgeable in Microsoft Office
  • Quick Learner
  • Teamwork and Collaboration

Accomplishments

  • Employee of the month
  • Humble Warrior Award 2016/2017 (employee of the year)
  • Lead of the year (2023)

Timeline

Client Service Coordinator

GSC Logistics
04.2025 - 07.2025

Warehouse Lead

Lululemon Distribution Center
02.2018 - 09.2024

Warehouse Worker

Lululemon Distribution Center
08.2014 - 02.2018

High School Diploma -

Washington High School

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