Chanarit Tongsai
Queen,NY
Summary
Proven Server/Bartender with a track record of enhancing customer satisfaction through exceptional service and high-quality cocktail crafting, notably at Shinka Ramen & Sake Bar. Demonstrates a strong work ethic and exceptional customer service skills, adept in cash handling and service prioritization. Thrives in high-volume environments, consistently ensuring guest engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Thai Social
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served high customer volumes during special events, nights, and weekends.
Server/Bartender
Shinka Ramen & Sake Bar
03.2020 - 08.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server/Bartender
Noree Thai Bazaar
06.2017 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Hospitality And Tourism Management -
Prince of Songkla University, Phuket Campus
Phuket, Thailand03.2010
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Service prioritization
Timeline
Server/Bartender
Thai Social
10.2022 - Current
Server/Bartender
Shinka Ramen & Sake Bar
03.2020 - 08.2023
Server/Bartender
Noree Thai Bazaar
06.2017 - 03.2021
Bachelor of Hospitality And Tourism Management -
Prince of Songkla University, Phuket Campus
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