Chance Austin Hensley
Morganton
Summary
Dedicated Fire Service Leader with over a decade of experience in fire suppression and emergency medical services. Successfully commanded crew operations, developed effective training programs, and managed emergency responses, ensuring personnel readiness and safety compliance. Holds specialized certifications in North Carolina and an Associate’s degree in Fire Science.
Overview
13
13
years of professional experience
1
1
Certification
Work History
EMT-Intermediate
Buncombe County EMS
Buncombe County
07.2025 - Current
- Delivered advanced life support (ALS) care during emergency transport and routine medical calls, ensuring optimal patient outcomes.
- Executed vehicle and medical equipment diagnostics daily, maintaining operational readiness for emergency responses.
- Authored electronic patient care reports (ePCR) in compliance with county and state medical protocols, enhancing documentation accuracy.
Lieutenant
Black Mountain Fire Dept.
Black Mountain
09.2020 - Current
- Command emergency and routine responses within the fire district, assessing scenes and deploying resources efficiently.
- Directed engine company crew operations, ensuring personnel readiness and strict safety compliance.
- Managed daily operations, conducted equipment readiness inspections, scheduled preventative maintenance, and performed medical check-ups.
- Generate precise documentation, including incident call reports, training logs, and medical records.
Part-time Firefighter / EMT-Intermediate
Riceville Fire Dept
Asheville
03.2017 - 03.2021
- Executed fire suppression tactics, rescue maneuvers, and ambulance operations across a diverse service area.
Captain
Fairview Fire Dept.
Fairview
12.2013 - 09.2020
- Supervised shift personnel and managed daily logs to ensure efficient operations and accurate record-keeping.
- Coordinated pre-incident planning initiatives and hydrant mapping programs to enhance emergency preparedness for the assigned shift.
- Supervised emergency response operations during high-pressure situations.
- Coordinated training sessions for new firefighters and ongoing staff development.
- Developed and implemented safety protocols for team members and equipment.
Part-time Firefighter
Swannanoa Fire Dept
Swannanoa
01.2015 - 07.2020
- Responded to structural fires and medical emergencies as ladder operator and firefighter/EMT.
Education
B.S. - Fire Service Administration
Waldorf University
Forest City, IA01-2024
A.A.S. - Fire Science
Waldorf University
Forest City, IA01-2024
EMT-Intermediate Certificate -
Haywood Community College
12-2013
BFIT Program -
Asheville-Buncombe Technical Community College
06-2008
Skills
- Emergency Incident Command
- Operations
- Community Care
- Public Education
- Advanced Customer Service
- High-Stress Decision Making
- Personnel Management
- Mentorship & Training
- Resource Management
- Strategic Planning
- Policy Development
- Leadership & Command
Certification
- Fire & Rescue Command
- North Carolina Chief 101
- North Carolina Fire Officer Level I & II
- North Carolina Instructor Level I & II
- National Fire Academy Leadership I & II
- Emergency Management Strike Team / Task Force Leader
- Incident Command System (ICS): 100, 200, 300, 400, 700, 701, 702, 703, 704, 800
- Suppression & Technical Rescue
- North Carolina Firefighter Level I & II
- North Carolina Driver Operator: Pumps & Aerials
- North Carolina Emergency Vehicle Driver
- North Carolina Hazardous Materials Ops
- North Carolina Technical Rescuer: VMR, Ropes, Trench, Surface/Swift Water, Structural Collapse
- North Carolina Rapid Intervention Team (RIT)
- NCFS S-130, S-190, L-180 (Wildland Firefighting)
- NC Advanced Firefighter Certificate
- NC Breathing Equipment School (Gaston County CC)
- Emergency Medical Services
- North Carolina EMT-Intermediate
- American Heart Association (AHA) BLS Instructor
Awards
- Life Saving Commendation, Black Mountain Fire Dept, 04/01/25
- Life Saving Award, Fairview Fire Dept, 2014-2015
- Chiefs Award, French Broad Fire Dept, 2011
Timeline
EMT-Intermediate
Buncombe County EMS
07.2025 - Current
Lieutenant
Black Mountain Fire Dept.
09.2020 - Current
Part-time Firefighter / EMT-Intermediate
Riceville Fire Dept
03.2017 - 03.2021
Part-time Firefighter
Swannanoa Fire Dept
01.2015 - 07.2020
Captain
Fairview Fire Dept.
12.2013 - 09.2020
B.S. - Fire Service Administration
Waldorf University
A.A.S. - Fire Science
Waldorf University
EMT-Intermediate Certificate -
Haywood Community College
BFIT Program -
Asheville-Buncombe Technical Community College