Chance Chambless
Eagle Lake,FL
Summary
Effective Scheduling Coordinator promoting more than 3 years experience supporting personnel in busy Publix stores as well as office environments. A pleasant individual with terrific scheduling, carrier support, effective multitasking and issue resolution talents. A knowledgeable associate considered a valuable asset to any company.
Overview
3
3
years of professional experience
Work History
Transportation Scheduling Coordinator
Publix Corporate
Lakeland, FL
10.2021 - Current
- Developed strong working relationships with management and executive team through effective communication skills.
- Set up delivery appointments with carriers.
- Used critical thinking to develop solutions to prevent delays and missed targets.
- Processed and approved all scheduling changes to executive calendars by using TMS.
- Processed carrier request through the PASS Portal.
- Assisted buyers and carriers via email and phone by troubleshooting rejected deliveries.
Grocery Clerk
Publix Supermarkets Store
Winter Haven, FL
01.2021 - 10.2021
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Reviewed tags on product shelves and made requested pricing changes.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Constructed product displays and hung new signage.
- Reviewed planograms and end cap placements to properly merchandise items.
- Answered questions and inquiries per shift regarding products, prices and availability.
Customer Service Clerk
Publix Supermarkets Store
Winter Haven, FL
02.2019 - 01.2021
- Maintained front check out area to keep traffic flows running smoothly and efficiently.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Responded to customer questions about products and services.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Greeted customers upon entrance and handled all cash and credit transactions.
- Researched resolutions, contacted necessary departments and responded back to customer back phone, mail or fax as follow up.
- Supported customers by phone regarding store operations, products, promotions and orders.
Education
High School Diploma -
Lake Region High School
Eagle Lake, FL05.2020
Skills
- Customer Support
- Critical Thinking
- Effective Multitasking
- Service Scheduling
- Quality Assurance
- Teamwork and Collaboration
- Calendar Coordination
- Telephone Etiquette
- Conflict Resolution
- Attention to Detail
Timeline
Transportation Scheduling Coordinator
Publix Corporate
10.2021 - Current
Grocery Clerk
Publix Supermarkets Store
01.2021 - 10.2021
Customer Service Clerk
Publix Supermarkets Store
02.2019 - 01.2021
High School Diploma -
Lake Region High School
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