Chance Custis
Elkton,MD
Summary
Focused professional motivated to deliver seamless and pleasant healthcare experiences to all patients. Committed to obtaining the highest level of efficiency, while complying with regulatory and practice standards. Adept at fostering team collaboration and rapport with patients through excellent communication and interpersonal skills. Committed to enhancing operational efficiency and patient outcomes in fast-paced healthcare settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Center for Interventional Pain and Spine
Wilmington, DE
09.2023 - Current
- Operation of a C-Arm during procedures
- Sterilization techniques
- Direct patient care
- Working with electronic medical records
- HIPAA compliance
- Collection of vital signs (Height, blood pressure, heart rate, BMI, etc.)
- Scheduling follow-up appointments and procedures for multiple providers
- Ordering supplies for the office
- Respond to patient questions that we triage through our company app.
- Relayed messages from patients to physicians about concerns, condition updates, or refill requests, to facilitate treatment.
- Communicated with pharmacies for prescription refills on behalf of thesupervising physician.
- Cleaned and maintained medical equipment following procedures and standards.
- Positioned patients properly during examination or treatment for comfort and safety.
Teaching Assistant in Human Physiology
Eckerd College
St. Petersburg, FL
01.2023 - 05.2023
- This allowed me to build teaching and communication skills, including explaining concepts in multiple ways to ensure all students can grasp the concepts.
- Coordinated different activities and ensured students stayed on task
- Gave constructive feedback on student work
- Communicated with students and professors to effectively facilitate the lab.
- Kept track of assignments, grades, and other administrative tasks.
Event Coordinator of Pre-Health Club
Eckerd College
St. Petersburg, FL
01.2022 - 01.2023
- Assisted in planning and implementing events for the club
- Supplied necessary materials and opportunities for club members' success.
- Coordinated fundraisers to generate donations for community homeless shelters.
Vice-President of Pre-Health Club
Eckerd College
St. Petersburg, FL
01.2021 - 01.2023
- Assisted the President in organizing and completing paperwork for club chartering.
- Contributed to the formulation of governing standards for club activities.
- Collaborated with the faculty pre-health advisor to verify the accuracy of the distributed information.
- Supported allocation of funds to club activities.
- Helped facilitate club meetings and presentations.
- Participated in strategic planning and conceptualization to improve club website content.
Biomedical Research Intern
Massachusetts General Hospital and Harvard Medical School
Boston, MA
06.2022 - 08.2022
- Microscopy
- Specialized in isolating dorsal root ganglions from mouse spinal tissues using advanced stereomicroscopy.
- DNA isolation.
- Polymerase Chain Reaction (PCR).
- Agarose Gel Electrophoresis.
- Normalization of agarose gel pictures.
- Displayed study findings to the lab team.
Shadowing Physician
Massachusetts General Hospital
Boston, USA
07.2022 - 07.2022
- Shadowed Eriberto Michel, MD.
- Observed effective surgical intervention involving aortic valve replacement at Massachusetts General Hospital.
Participant in International Health Aid Program
Volunteers Around the World
San Pedro, Guatemala
03.2022 - 03.2022
- Observed medical assessments conducted by physicians.
- Worked with a pharmacist to learn about and distribute medications.
- Collected vital signs, including height, weight, waist circumference, blood pressure, blood glucose levels, temperature, and oxygen saturation.
- Executed educational programs for school-aged children emphasizing the significance of hygiene and mental well-being.
- Practiced multilingual communication (Spanish and Mayan).
Customer Lead
Food Lion Grocery Store
Elkton, MD
01.2021 - 01.2022
- Partnered with front-end personnel to cultivate positive customer experiences.
- Assisted customers in loading groceries into shopping carts and vehicles.
- I monitored the customer service desk while the customer service agents were on lunch.
- Coordinated breaks and lunch schedules for cashiers.
- Processed lottery transactions, money orders, and cleaning supply rentals.
Volunteer
St. Petersburg General Hospital
St. Petersburg, FL
01.2020 - 01.2021
- Supported patients and staff by participating in both the Guardian Angel Program and emergency operations.
- Stocked examination rooms.
- Coordinated efforts with nurses and doctors.
- Ensured patient satisfaction through personal interaction.
- Assisted family members and friends with hospital navigation and support.
- Prepared and organized exam rooms prior to patient appointments.
- Sanitized treatment rooms after the completion of the visit.
- Ensured patient confidentiality at all times.
- Collaborated with other volunteers to create a positive work environment.
Cashier
Food Lion Grocery Store
Elkton, MD
01.2017 - 01.2021
- Assisted with purchases, locating items, and signing up for rewards programs
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Engaged with customers during downtime to maintain a friendly environment
Feed the Homeless Volunteer
VFW
Chesapeake City, MD
01.2020 - 01.2020
- Customized meals to meet specific dietary needs.
- Prepared the dining area to accommodate large groups exceeding fifty guests.
- Maintained cleanliness after meal distribution.
- Ensured comprehensive support for all individuals through active engagement.
Coordinator Assistant
Chesapeake City Elementary School
Chesapeake City, MD
01.2018 - 01.2019
- Contributed to the preparation, coordination, and implementation of fitness initiatives.
- Supported the educational development of K-5 students in both individual and group activities.
- Developed engaging activities to promote exercise.
- Maintained focus by organizing dynamic and interactive learning sessions.
Education
Master of Science - Comparative Biomedical Sciences
The University of Georgia School of Veterinary Medicine
Athens, GA05-2025
Bachelor of Science - Molecular Biology, Minor in Chemistry
Eckerd College
St. Petersburg, FL05-2023
High School Diploma -
Bohemia Manor High School
Chesapeake City, MD06-2019
Skills
- Effective communication
- Team collaboration
- Electronic medical records
- CPR
- Communicating with patient families
- Time management
Certification
- Basic Life Support certification - Advanced Certification Institute and American Heart Association. Valid: 09/01/23 through 09/01/25
- UGA IACUC 101 - ORIS Animal Care and Use. 07/01/24
- Humans for the use of Biomedical research certification - Collaborative Institutional Training Initiative (CITI). Valid: 07/01/24 through 07/01/29
Timeline
Medical Assistant
Center for Interventional Pain and Spine
09.2023 - Current
Teaching Assistant in Human Physiology
Eckerd College
01.2023 - 05.2023
Shadowing Physician
Massachusetts General Hospital
07.2022 - 07.2022
Biomedical Research Intern
Massachusetts General Hospital and Harvard Medical School
06.2022 - 08.2022
Participant in International Health Aid Program
Volunteers Around the World
03.2022 - 03.2022
Event Coordinator of Pre-Health Club
Eckerd College
01.2022 - 01.2023
Vice-President of Pre-Health Club
Eckerd College
01.2021 - 01.2023
Customer Lead
Food Lion Grocery Store
01.2021 - 01.2022
Volunteer
St. Petersburg General Hospital
01.2020 - 01.2021
Feed the Homeless Volunteer
VFW
01.2020 - 01.2020
Coordinator Assistant
Chesapeake City Elementary School
01.2018 - 01.2019
Cashier
Food Lion Grocery Store
01.2017 - 01.2021
Master of Science - Comparative Biomedical Sciences
The University of Georgia School of Veterinary Medicine
Bachelor of Science - Molecular Biology, Minor in Chemistry
Eckerd College
High School Diploma -
Bohemia Manor High School
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