Chance Danner
Ward,AR
Summary
Resourceful Product Specialist known for high productivity and efficient task completion. Possess specialized skills in market analysis, product development lifecycle management, and customer engagement strategies. Excel in communication, teamwork, and adaptability, using these soft skills to drive product success and foster collaborative environments.
Overview
2
2
years of professional experience
Work History
Product Specialist
Aarons Furniture Store
Cabot , Ar \
06.2024 - Current
- Provided customer service support to answer inquiries about product features, pricing, and availability.
- Provided technical assistance during installation or use of a product.
- Demonstrated and explained products, methods or services to induce prospective clients.
- Suggested specific products to meet customer needs.
- Maintained positive working relationship with fellow staff and management.
Labor and Ground Hand
Grid sores
Searcy , AR
06.2023 - 11.2024
- Help the ariel Technician
Customer Service Representative
Circle K
Bebe , AR
03.2023 - 06.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Customer Service Representative
Boot Barn
Alexandria , LA
11.2022 - 01.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
High School Diploma -
Heber Springs High School
Heber Springs, AR05-2021
Skills
- Product Demonstrations
- Excellent positive attitude
- Sales Support
- Product marketing
- Product positioning
Languages
English
Full Professional
Timeline
Product Specialist
Aarons Furniture Store
06.2024 - Current
Labor and Ground Hand
Grid sores
06.2023 - 11.2024
Customer Service Representative
Circle K
03.2023 - 06.2024
Customer Service Representative
Boot Barn
11.2022 - 01.2023
High School Diploma -
Heber Springs High School
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