Chance Heinz
Prairieville
Summary
Well rounded and responsible Fleet Manager with strong foundation overseeing acquisition, deployment, maintenance and repair, and retirement of a variety of commercial vehicles with a strong focus on cost and uptime metrics.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fleet Manager
Kingbee Rentals
12.2024 - Current
- Managed over 300 vehicles throughout Louisiana
- Maintained personal customer relationships and brought them into the new Kingbee brand
- Worked to resolve any remaining vehicle issues post acquisition by Kingbee
- Re-Built vendor relationships damaged by Fluid Truck bankruptcy across four cities to assist with general vehicle maintenance and assist with customer concerns.
- Brought previously developed internal communication protocols into Kingbee management environment to ensure customer communication and quality service.
- Established new customer relationships
- Maintained highest ADR across Kingbee nationwide
- Maintained an average of 97% uptime with 99% utilization rate
- Oversaw retirement of 157 vehicles before maintenance costs exceeded current vehicle value
- Oversaw acquisition of 200 new vans and installed proprietary telematics technology and branding decals prior to distribution to existing customers with zero service interruptions on the customer end.
- Customer concerns are typically addressed within 24 hours, with most issues being solved in that timeframe utilizing vendor networks and communication protocols I established.
- Managed other employees in the market as well as train new hires in other markets
- Brought previously established emergency preparedness plans and shared them with Kingbee management.
Fleet Manager
Fluid Truck
07.2022 - 12.2024
- Managed over 200 vehicles throughout Louisiana.
- Grew the size of FluidTrucks market from 97 vehicles to over 200
- Rebuilt faltering customer relationships by providing quality service and communication to customers
- Built a network of vendors across four cities to assist with general vehicle maintenance to reduce transport costs and downtime
- Established internal communication protocols with customers to ensure quality service
- Built relationships with existing and new customers alike to have the highest daily revenue nationwide of any region during my tenure.
- Maintained an average of 95% uptime with 98% utilization rate (only 2% of vehicles down for repairs at any given time)
- Customer concerns were typically addressed within 24 hours, with most issues being solved in that timeframe utilizing vendor networks and communication protocols I established.
- Installed and maintained proprietary telematics systems to allow the company to track vehicles and remotely monitor collected data
- Managed other employees in the market as well as trained new hires in other markets
- Developed emergency preparedness plans and executed them accordingly
- Oversaw transition of custody and maintenance of of over 300 vehicles during bankruptcy proceedings and ensured vehicles were in service and ready for rebranding under new ownership.
Fleet Manager
Agile Logistics
10.2021 - 07.2022
- Fleet Manager in charge of 32 branded amazon vans and up to 25 rental vehicles.
- Created a network of vendors who would provide their services at discount due to volume
- Created and managed an online filing system to track issues each vehicle had and to track all maintenance completed
- Scheduled all maintenance and repairs on all vehicles
- Followed up with vendors to keep ETAs accurate
- Performed cost analysis on a monthly basis, chose new vendors or methods of repair where necessary to reduce costs
- Communicated with personnel managers about the condition of vehicles and how many were useable each day
- Recruited mobile service technicians to have small maintenance items taken care of overnight to reduce downtime
- Tracked all purchases and money spent and compiled into report for the business owner
- Trained others to assist during days off or peak season
Asset Manager/Driller Helper
Walker Hill Environmental
09.2020 - 10.2021
- Ensured Safe loading and transportation of materials to and from various job sites
- Ensured Safe loading and transportation of waste and equipment off site using company assets
- Developed and maintained records of all vehicle and heavy equipment maintenance
- Developed inventory tracking system for all tools, equipment, and materials necessary for each job across three dispatch locations
- Performed monthly safety inspections for all vehicles and equipment to ensure safety of personnel on site
- Provided cost analysis for necessary vehicle and equipment repairs and compared cost between shops to ensure repairs are completed in a timely manner while remaining within budget
- Oversaw acquisition of new vehicles and equipment
- Oversaw retirement/sale of older vehicles and equipment
- Assist drillers on projects at multiple locations.
Auto Detailer
Price LeBlanc
08.2019 - 08.2020
- Maintained, and tracked inventory of chemicals and supplies required to effectively clean vehicles
- Identified and completes steps required to detail customer vehicles including areas needing special attention
- Ensured effective communication with sales team and service advisors to ensure deadlines are met.
- Diagnosed and ,when possible, repaired issues with wash tunnel and related wash equipment including but not limited to pressure washers, soap dispensers, vacuums, and system drain pumps
General Laborer
02.2019 - 08.2019
- Residential & rental property sheetrock, trim work, painting, flooring, & much more; with customer satisfaction in mind
Laborer
Brown Industries
12.2018 - 03.2019
- General labor involving industrial/civil construction in both municipality and petrochemical facilities. Working both in teams or independently to perform assigned tasks with safety being the top priority.
Painter/Laborer
Side work
06.2018 - 12.2018
- Residential construction. Purchased and used proper paint and brushes for the job. Insured customer satisfaction and quality work.
Fry Cook/Dishwasher
Griffin Grill
02.2018 - 12.2018
- Cooked food to order, assist coworkers with their respective tasks, maintained a clean and safe kitchen environment, made deliveries when needed, provide friendly customer service and ensure customers are satisfied.
Education
High school Diploma -
Dutchtown High School
Geismar, LA05.2018
Skills
- Fleet Management (5 years)
- Asset Management (5 years)
- Vehicle/Asset acquisition (5 years)
- Vehicle/Asset End of Life (EOL) management (5 years)
- Vehicle Maintenance
- Personnel management (5 years)
- Automotive Diagnostics
- Heavy Equipment Operation
- Loading and Unloading Freight/Cargo/Assets
- Driving (10 years)
- Electrical (Residential/Industrial)
- Construction Labor
- General Labor
- Landscaping
- Lawn Care
Certification
- NCCER Electrical 1
- State issued Drivers License
- TWIC Card
Timeline
Fleet Manager
Kingbee Rentals
12.2024 - Current
Fleet Manager
Fluid Truck
07.2022 - 12.2024
Fleet Manager
Agile Logistics
10.2021 - 07.2022
Asset Manager/Driller Helper
Walker Hill Environmental
09.2020 - 10.2021
Auto Detailer
Price LeBlanc
08.2019 - 08.2020
General Laborer
02.2019 - 08.2019
Laborer
Brown Industries
12.2018 - 03.2019
Painter/Laborer
Side work
06.2018 - 12.2018
Fry Cook/Dishwasher
Griffin Grill
02.2018 - 12.2018
High school Diploma -
Dutchtown High School
Similar Profiles
Jack WayJack Way
Hospitality & Service Industry Leadership at Daydreamer/KingBeeHospitality & Service Industry Leadership at Daydreamer/KingBee
Kaitlin NguyenKaitlin Nguyen
Senior Project Manager at Kingbee VansSenior Project Manager at Kingbee Vans
Shantal Megan MorsnerShantal Megan Morsner
Event Management at Inspire Rentals / Tandem Events / PropStars Studios / Inspire Long Term & Relocation Rentals & SettlementEvent Management at Inspire Rentals / Tandem Events / PropStars Studios / Inspire Long Term & Relocation Rentals & Settlement
Vanessa VelasquezVanessa Velasquez
Manager at MG Home Improvements LLCManager at MG Home Improvements LLC
Indiana DavisIndiana Davis
Receptionist at Louisiana AthleticsReceptionist at Louisiana Athletics