Summary
Overview
Work History
Education
Skills
Timeline
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Chance jenkins

Buford,GA

Summary

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

7
7
years of professional experience

Work History

Crew Member

Five Guys
09.2021 - 10.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Crew Member Cook

Burger King
12.2019 - 05.2021
  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Kept kitchen up to code for health and safety inspections.
  • Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
  • Operated grills, fryers and ovens to cook food items.

Pizza Maker

Movie Tavern
03.2019 - 11.2019
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.

Shift Manager (6 Months)

Riverside Pizza
10.2017 - 01.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.

Education

High School Diploma -

Collins Hill High School
Lawrenceville, GA
05-2017

Skills

  • Teamwork and collaboration
  • Multitasking and organization
  • Problem-solving
  • Cash handling
  • Cleaning and sanitizing
  • Flexible schedule
  • Safe food handling
  • Integrity and honesty
  • Basic math
  • Learning agility
  • Food preparation
  • Cooking

Timeline

Crew Member

Five Guys
09.2021 - 10.2024

Crew Member Cook

Burger King
12.2019 - 05.2021

Pizza Maker

Movie Tavern
03.2019 - 11.2019

Shift Manager (6 Months)

Riverside Pizza
10.2017 - 01.2019

High School Diploma -

Collins Hill High School

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Chance jenkins