Summary
Overview
Work History
Education
Skills
Timeline

Chance Johnston

Belpre,OH

Summary

Adept at enhancing operational efficiency and customer satisfaction, demonstrated through a proven track record at McHappy's Donuts. Specializes in safety awareness and interpersonal relations, significantly improving production processes and team dynamics. Excels in problem-solving and multitasking, ensuring high-quality service and compliance with safety standards. Personable fast food professional demonstrating proven success in cultivating customer satisfaction and loyalty. Accustomed to utilizing strong attention to detail and commitment to quality to deliver excellent service. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

9
9
years of professional experience

Work History

Donut Filler

McHappy's Donuts
03.2024 - Current
  • Improved production efficiency by streamlining filler processes and implementing new techniques.
  • Ensured a safe working environment by enforcing safety protocols and participating in regular hazard assessments.
  • Optimized filler machine performance with regular inspections, adjustments, and preventive maintenance tasks.
  • Removed samples for testing by quality assurance personnel.

Retail Sales Associate

Advanced Auto Parts
01.2018 - 01.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Did free installations of battery's, windshield wipers; as well as starter/alternator testing and diagnostics

Sandwich Maker/Grill Cook

McDonald's
09.2015 - 02.2018
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
  • Reduced food waste with careful ingredient measurement and proper storage techniques.
  • Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.
  • Streamlined sandwich assembly process for increased efficiency and improved service times.

Education

High School Diploma -

Belpre High School, Belpre, OH
02.2017

Skills

  • Detail-oriented approach
  • Interpersonal Relations
  • Exceptional multitasking
  • Safety awareness
  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Retail Sales
  • Product Knowledge
  • Cleanliness
  • Effective multi-tasking
  • Safe Food Handling
  • Cash Register Operation
  • Cleaning and organization
  • Dependable and honest
  • Sanitation Procedures
  • Task Prioritization
  • Cash Handling
  • Customer Assistance

Timeline

Donut Filler - McHappy's Donuts
03.2024 - Current
Retail Sales Associate - Advanced Auto Parts
01.2018 - 01.2019
Sandwich Maker/Grill Cook - McDonald's
09.2015 - 02.2018
Belpre High School - High School Diploma,
Chance Johnston