Chance K. Maghinay Santos
Kailua,USA
Summary
Accomplished inventory management professional with expertise in cycle counting and loss prevention at Kaneohe Bay Marine Corps Community Service. Proven track record in enhancing inventory accuracy and fostering team collaboration. Adept at utilizing inventory management systems to streamline operations and improve customer engagement. Recognized for exceptional organizational skills and proactive problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Inventory Management
Kaneohe Bay Marine Corps Community Service
MCBH, HI
2025.04 - Current
- -Perform cycle counts, investigate discrepancies, and process inventory adjustments.
- -Manage backroom organization and maintain perpetual inventory accuracy.
- -Execute product rotation, identify dated items, and manage vendor credits/returns.
- -Replenish the sales floor from the backroom, process deliveries, and organize shelves according to planograms (POGs).
- -Assisting and coordinating with receiving documentation.
- -Support year-end inventory and identify potential loss/theft.
- -Provide customer service, engaging with customers and promoting the Marine Corps Exchange culture.
- -Collaborate with team members, model positive behaviors, and support store initiatives.
- -Assist with cash register duties, promotional setup, and other operational tasks.
- -Adhere to safety, EEO, and anti-harassment standards.
- -Attention to detail, basic math, understanding procedures, good communication, and ability to follow corporate standards.
Cashier/Receptionist
Makemake Makana Engraving
Aiea, HI
2025.01 - 2025.04
- -Work independently creating and fulfilling special orders for engraving wooden plaques or awards for the military.
Supervisor
Hawaiian Island Creations (HIC)
Kailua, HI
2021.09 - 2024.12
- -Responsible for inventory management such as ordering merchandise, keeping track of sales/stock, replenishing store inventory and verifying stock.
- -Contacting other HIC outlets to transfer stock/merchandise.
- -Responsible for training new hires on store procedures, opening and closing of the store, totaling the day's receipts in sales.
- -Identify and effectively solve problems that a customer may experience with a service or product, which is accomplished by listening and understanding the customer's concern and offering solutions with a positive attitude.
- -Monitoring sales of popular products.
- -Oversee and supervise cashiers and sales associates while at work.
Cashier
Hawaiian Island Creations (HIC)
Kailua, HI
2023.10 - 2024.10
- Verified sales transactions for accuracy and processed payments effectively.
- Collected payments, issued receipts, and provided precise change to customers.
- Greeted customers, addressing inquiries regarding store products and services.
- Maintained cleanliness of checkout area, including registers and countertops.
- Accepted cash and credit card payments while ensuring accurate financial records.
- Trained new cashiers on register operations and customer service standards.
- Balanced cash drawer at end of shifts to ensure financial accuracy.
Sales Associate
Hawaiian Island Creations (HIC)
Kailua, HI
2022.08 - 2023.10
- -Assisting customers with questions and sales, and verifying credit sales.
Education
College - basic core classes
University of Hawaii/Windward Community College
Kaneohe, HI12.2022
High School - High school course curriculum, Japanese language (intermediate level)
Damien Memorial School
Honolulu, HI12.2021
Skills
- Inventory management
- Shipment processing
- Organization
- Cycle counting
- Visual merchandising
- Customer service
- Product replenishment
- Vendor relations
- Cash handling
- Inventory management systems
- Warehouse inventory management
- Store operations
- Loss prevention
- Adherence to safety standards
- Customer engagement
- Team collaboration
- Sales tracking
Affiliations
- Acts2Day Kailua Church - Youth leader
- Kailua Little League - Volunteer youth baseball coach
- Ukulele Project Hawaii - Assist with providing free lessons to residents of the Kapolei homestead
Additional Information
Clean driving and criminal abstract, Proficient in Microsoft applications: Excel, Word and Outlook, Able to work independently and in groups, Positive attitude, Able to operate computer/cash register/computing skills, Organized and reliable, Adaptable to different work environments, Time management and hard worker, Team player and willing to learn
References
- Addie Anderson, Retired, (808) 721-4366, addieshay99@gmail.com
- Randy Lazouras, Retired: Pennsylvania State Department of Transportation, (717) 379-7795, rglazouras@gmail.com
- Jacob Makana Poole, United States Postal Service, Mail Carrier, (808) 462-9623, Jacobpoole808@gmail.com
- Tehani Mattos, Mexico Lindo, Kailua, Supervisor/ Waitress, (808) 312-0143, tehani-mattos@yahoo.com
Timeline
Inventory Management
Kaneohe Bay Marine Corps Community Service
2025.04 - Current
Cashier/Receptionist
Makemake Makana Engraving
2025.01 - 2025.04
Cashier
Hawaiian Island Creations (HIC)
2023.10 - 2024.10
Sales Associate
Hawaiian Island Creations (HIC)
2022.08 - 2023.10
Supervisor
Hawaiian Island Creations (HIC)
2021.09 - 2024.12
College - basic core classes
University of Hawaii/Windward Community College
High School - High school course curriculum, Japanese language (intermediate level)
Damien Memorial School