Chance Larson
Computer Science Student
Bozeman,MT
Overview
1
1
year of professional experience
Work History
Service Operations Technician
Zoot Enterprises
08.2025 - Current
- Monitor and troubleshoot on-premise financial transaction systems running on Linux, focusing on performance issues, system errors, and overall reliability.
- Use Elastic, Kibana, and Monit to dig through system and application logs, trace abnormal transaction behavior, and help identify root causes of production issues.
- Support production deployments and configuration changes through formal change management processes, with an emphasis on stability and safe rollbacks.
- Work closely with software engineers, infrastructure teams, and vendors during incidents to share findings and help resolve issues quickly.
- Write and maintain documentation, playbooks, and SOPs to make monitoring and troubleshooting more consistent and easier for the team.
Mobility IT Intern
Lawrence Livermore National Laboratory
05.2025 - 08.2025
- Configured and secured Lab-issued mobile devices while following strict federal security and compliance requirements.
- Helped implement and test conditional access policies to improve authentication and protect internal systems.
- Documented support actions and system changes in ServiceNow, following detailed operational and auditing procedures.
- Worked in a highly regulated environment where accuracy, security, and process adherence were critical.
Education
Bachelor of Science - Computer Science
Montana State University
Bozeman, MT01.2026
Skills
Programming Languages
- Java, Python, Bash
- SQL
- Object-oriented programming
- Writing, testing, and debugging backend code
- Basic REST API concepts and data flow
- Working with relational databases
- Linux development environments
- Debugging application behavior using logs
- Version control with Git
- Agile workflows and team based development
Timeline
Service Operations Technician
Zoot Enterprises
08.2025 - Current
Mobility IT Intern
Lawrence Livermore National Laboratory
05.2025 - 08.2025
Bachelor of Science - Computer Science
Montana State University