Chance McGuire
St. George,UT
Summary
Dynamic and adaptable professional with a proven track record at Family Dollar and IPC Security, excelling in roles requiring exceptional problem-solving abilities and adaptability. Demonstrated leadership in managing teams and enhancing security protocols, alongside achieving sales goals. Skilled in conflict resolution and customer interaction, I bring a results-oriented approach to driving business success and operational efficiency. I have held various roles which has shown my abilities to adapt and be versatile within the Organization.
Overview
13
13
years of professional experience
Work History
DC Associate
Family Dollar
St. George , UT
02.2020 - Current
- Excelled across several DC positions demonstrating versatility. Order filler, merge operator, shorts clerk, training coach, bulk safety representative
- Processed shipments received from vendors according to established protocols.
- Ensured compliance with company safety regulations at all times while on the job.
Assistant Manager
Family Dollar
Adelanto, CA
03.2018 - 02.2020
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Senior Lead Security Officer
IPC Security
Victorville, CA
02.2012 - 03.2018
- Ensured compliance with security protocols and procedures.
- Monitored CCTV cameras and other surveillance equipment.
- Conducted regular patrols of premises to ensure safety of staff and Customers.
- Provided training to new security personnel on operational procedures.
- Maintained up-to-date records of security logbook entries and reports.
- Supervised team members during shift changes and ensured proper coverage at all times.
- Responded quickly and appropriately to any emergencies or threats reported by staff or customers.
Education
High School Diploma -
Sedona Charter Academy
Adelanto, CA06-2009
Skills
- Preparing reports
- Oral communication
- Result interpretation
- Customer interaction
- Manage inventory
- Loss prevention strategies
- Time management abilities
- Conflict Resolution
- Professionalism
- Multitasking
- Organization
- Problem-solving abilities
- Adaptability
- Team building
- Reliability
- Sales goals achievement
References
References available upon request.
Timeline
DC Associate
Family Dollar
02.2020 - Current
Assistant Manager
Family Dollar
03.2018 - 02.2020
Senior Lead Security Officer
IPC Security
02.2012 - 03.2018
High School Diploma -
Sedona Charter Academy
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