Chance Mendenhall
Orlando,Orange
Summary
Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Owner
Chances Lawn Care LLC
Orlando, Orange
02.2019 - 10.2022
- Developed business plans and strategies to grow my business.
- Created budgets and monitored expenses to stay within budget limits.
- Negotiated contracts with customers.
- Managed employee hiring, training, and development.
- Resolved conflicts between employees and customers when necessary.
- Trained, coached and mentored employees to facilitate safety and consistent quality of work.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Implemented successful business strategies to increase revenue and target new markets.
- Created and managed social media to attract new customers.
Counter Person
The Mower Shop
Orlando, FL
02.2016 - 01.2019
- Greeted customers and asked what they needed help with.
- Processed payments for orders using a cash register.
- Stocked shelves with products, such as mower belts, blades, etc.
- Organized the counter area to maintain cleanliness and orderliness.
- Removed trash from work areas throughout shift.
- Maintained knowledge of current promotional activities and prices.
- Answered customer phone calls to provide speedy and accurate information about store operations, products, parts look up, promotions and orders.
- Greeted customers and offered immediate assistance to help locate and purchase desired products and/or parts.
- assisted in minor maintenance routines such as blade swaps, oil changes, and changing tires.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
Associate of Arts -
Valencia College
Orlando, FLSkills
- Product Promotion
- Customer Engagement
- Team Development
- Effective Communication
- Sales Processing
- Excellent Work Ethic
- Greeting Customers
- Customer Assistance
Affiliations
Kayak fishing.
Social outings.
Quality time with Family.
Puzzles (rubiks cubes).
Board games.
Recreational basketball.
Big game hunter.
Accomplishments
Was placed as the #1 fasted high school rower in southern region, with fasted 2k erg sprint.
Learned to solve many puzzles of all shapes and sizes.
Sold eight thousand worth of equipment in my first week at The Mower Shop.
References
References available upon request.
Timeline
Owner
Chances Lawn Care LLC
02.2019 - 10.2022
Counter Person
The Mower Shop
02.2016 - 01.2019
Associate of Arts -
Valencia College
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