Chance Padilla
Alamosa,CO
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions, adept at handling high caseloads without sacrificing quality of care. Collaborative professional possessing excellent resource knowledge, community relationships and strong interpersonal skills and an approachable demeanor combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Care Coordinator
San Luis Valley Health
Alamosa, CO
10.2023 - Current
- Conducted initial assessments and evaluations of patient's needs.
- Provided case management services to ensure the delivery of quality care.
- Monitored and evaluated patient progress, adjusting treatment plans as needed.
- Maintained accurate client records in accordance with agency policies and procedures.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Facilitated referrals to community resources such as housing, transportation, employment opportunities.
- Educated clients on available resources and services within their communities.
- Assessed safety risks associated with living environments or activities of daily living.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Developed individualized service plans based on assessment findings.
- Scheduled appointments for clients with appropriate medical specialists.
- Actively participated in staff meetings discussing best practices in patient care coordination.
- Provided crisis intervention services when needed.
Family & Adolescent Interventionist
Rocky Mountain Counseling Group
Alamosa, CO
01.2019 - 05.2023
- Directed the formulation of new policies and procedures, overseeing their implementation across all staff members.
- Designed and executed a comprehensive Youth Prevention Program and created lesson plans based on research-backed strategies under in collaboration with the Department of Social Services, spanning across three counties.
- Successfully navigated and supervised a diverse caseload encompassing varying levels of complexity and challenges.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Conducted home visits to assess the safety of living environments for clients.
- Attended court hearings as a representative of the organization when needed.
- Counseled clients on available resources within the community that could help meet their needs.
- Participated in professional development opportunities related to best practices for working with at-risk youth.
- Provided individual, small group, and classroom-based interventions for students and families.
- Collaborated with teachers, parents, administrators, social workers, psychologists, and other professionals to create comprehensive intervention plans.
- Maintained detailed records of all intervention activities and results.
- Provided resources for families of youth regarding mental health services or community supports.
- Assisted with crisis prevention by intervening during situations that could escalate into conflicts or safety concerns.
- Encouraged self-advocacy among students by teaching them problem solving skills they can use independently.
Teen Coordinator
Boys and Girls Club of Farmington NM
Farmington, NM
08.2018 - 11.2018
- Collaborated with community stakeholders to secure funding for the establishment of a new teen center in Farmington, NM.
- Orchestrated and implemented innovative programming within the Boys and Girls Club of Farmington.
- Provided comprehensive oversight for daily operations, managing a team of nine staff members, handling scheduling, conflict resolution, disciplinary actions, parental interactions, and diverse clerical responsibilities.
- Developed and implemented activities to engage teens in the community.
- Monitored teen programs to ensure safe and enjoyable experiences for participants.
- Assisted with volunteer recruitment, training, and management for teen programming.
- Provided guidance and advice on personal matters to teens participating in programming.
- Collaborated with local organizations to identify resources for teens in need of assistance.
Program Coordinator
La Llave Family Resource Center, Inc.
Alamosa, CO
11.2015 - 12.2017
- Collaborated with existing programming and personnel, leveraging strengths to strategically broaden initiatives and extend services to encompass the entirety of the San Luis Valley.
- Established impactful partnerships with previously untapped community leaders, enhancing support networks and unlocking new programming opportunities.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Maintained up-to-date records related to program activities.
- Prepared reports on progress towards program goals for management review.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Provided crisis intervention support for clients in emergency situations.
Education
Family Development Instructor - Center For The Study of Culture, Health, And Huma
University of Connecticut
Storrs, CT01-2017
Some College (No Degree) - Healthcare Administration
Adams State University
Alamosa, COHigh School Diploma - General Studies
Sargent High School
Skills
- Community Outreach
- Client Advocacy
- Care Coordination
- Family Education
- Case Documentation
- Positive Attitude
- Decision-Making
- Documentation and Reporting
- MS Office
- Data Entry and Analysis
- Crisis Intervention
- Conflict Resolution
- Resource Management
- Proficient in adopting to new tools and platforms
Certification
- Lines in the Sand: Identifying and Addressing Boundary Violations Instructor
- National Child Passenger Safety Certification Technician
- Darkness 2 Light-Stewards of Children Instructor
- Motivational Interviewing 101 Certificate
- Colorado Family Support Assessment 2.0 Certificate
- The Nurturing Fathers Program Instructor
- The Nurturing Parenting Program Instructor
- Nurturing Healthy Sexual Development Certificate
- Incredible Years Parenting Instructor
Timeline
Care Coordinator
San Luis Valley Health
10.2023 - Current
Family & Adolescent Interventionist
Rocky Mountain Counseling Group
01.2019 - 05.2023
Teen Coordinator
Boys and Girls Club of Farmington NM
08.2018 - 11.2018
Program Coordinator
La Llave Family Resource Center, Inc.
11.2015 - 12.2017
Family Development Instructor - Center For The Study of Culture, Health, And Huma
University of Connecticut
Some College (No Degree) - Healthcare Administration
Adams State University
High School Diploma - General Studies
Sargent High School
- Lines in the Sand: Identifying and Addressing Boundary Violations Instructor
- National Child Passenger Safety Certification Technician
- Darkness 2 Light-Stewards of Children Instructor
- Motivational Interviewing 101 Certificate
- Colorado Family Support Assessment 2.0 Certificate
- The Nurturing Fathers Program Instructor
- The Nurturing Parenting Program Instructor
- Nurturing Healthy Sexual Development Certificate
- Incredible Years Parenting Instructor
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