Chance Reams
Portland,OR
Summary
Accomplished Operations Manager with a proven track record at MobileOne, enhancing operational efficiency and team performance. Expert in Workflow Optimization and Quality Control Management, with a knack for developing talent and driving sales growth. Achieved significant market expansion through strategic leadership and performance analysis.
Overview
8
8
years of professional experience
Work History
Cook
Ropers' Restaurant
Beebe, AR
10.2016 - 06.2019
- Supervised and trained kitchen staff on proper preparation techniques.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Host
Brinker International, Chili's Grill & Bar
Conway, AR
08.2019 - 02.2021
- Spoke with patrons to drive satisfaction with food and service.
- Ensured compliance with health and safety regulations within the restaurant.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
T-Mobile Sales Representative
MobileOne
Conway, AR
03.2021 - 11.2021
- Maintained knowledge of sales and promotions, return policies and security practices.
- Handled returns and exchanges according to company policies.
- Resolved customer complaints in a prompt and professional manner.
- Maintained detailed records of sales activities using company-approved software systems.
Assistant Manager
MobileOne
Conway, AR
11.2021 - 05.2024
- Delegated work to staff, setting priorities and goals.
- Collaborated with management on developing strategic plans for achieving business goals.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Sales Manager
MobileOne
Tulsa, OK
06.2024 - 08.2024
- Supported sales team members to drive growth and development.
- Achieved company growth and brand development through market expansion and sales.
- Executed strategic sales plans to expand customer base and revenue.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Operations Manager
MobileOne
Portland, OR
09.2024 - 01.2025
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Motivated and evaluated personnel for performance improvement and goal achievement.
Education
High School Diploma -
Vilonia High School
Vilonia, AR05-2018
Skills
- Performance Analysis
- Performance Reporting
- Staff development
- Workflow Optimization Expertise
- New Product Development Approaches
- Operations Management
- Systems Implementation
- Quality Control Management
Timeline
Operations Manager
MobileOne
09.2024 - 01.2025
Sales Manager
MobileOne
06.2024 - 08.2024
Assistant Manager
MobileOne
11.2021 - 05.2024
T-Mobile Sales Representative
MobileOne
03.2021 - 11.2021
Host
Brinker International, Chili's Grill & Bar
08.2019 - 02.2021
Cook
Ropers' Restaurant
10.2016 - 06.2019
High School Diploma -
Vilonia High School
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