Chance Romero
Youngsville
Summary
Driven and dynamic, I leveraged my customer engagement and persuasive skills at Lowes Home Improvement to significantly enhance sales conversions. Known for my adeptness in cash handling and up-selling strategies, I consistently contributed to store revenue growth and customer satisfaction, making me a standout in retail environments.
Overview
2
2
years of professional experience
Work History
Customer Sales Associate
Lowes Home Improvment
03.2024 - 11.2024
- Participated in regular training sessions to stay current on product knowledge and industry trends.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Provided optimal customer engagement, resulting in increased sales conversions.
- Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
- Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
- Adhered to company safety policies regarding floor management and customer interactions.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in inventory management, ensuring accurate stocking levels and timely replenishment of merchandise.
- Boosted sales revenue through the effective demonstration of product features and benefits.
- Improved overall store appearance by creating visually appealing merchandise displays that attracted customer attention.
Market Clerk
Brookshire Grocery
01.2023 - 02.2024
- Enhanced customer satisfaction by providing timely and accurate product information.
- Managed pricing updates accurately to ensure correct product information was displayed at all times.
- Maintained consistently high levels of customer service by addressing concerns effectively and quickly.
- Supported inventory control efforts by conducting regular audits to maintain stock accuracy.
- Contributed to successful promotional events by assisting with setup, execution, and breakdown processes.
- Worked closely with management to identify areas requiring improvement or increased efficiency within daily operations.
- Recognized as a reliable employee who consistently provided excellent service to both customers and colleagues alike.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Communicated with customers and staff politely and professionally to uphold store standards.
Education
GED -
Erath High School
Erath, LA05-2022
Skills
- Cash register operation
- Up-selling strategies
- Suggestive selling
- Cross-selling tactics
- Merchandise rotation
- Brand representation
- Customer engagement
- Persuasive skills
- Marketing
- Product merchandising
- Department reset
- Cash handling experience
- Customer service
- Customer assistance
Timeline
Customer Sales Associate
Lowes Home Improvment
03.2024 - 11.2024
Market Clerk
Brookshire Grocery
01.2023 - 02.2024
GED -
Erath High School
Similar Profiles
Jaedan RichardsonJaedan Richardson
Customer Service Associate at Lowes Home ImprovmentCustomer Service Associate at Lowes Home Improvment
James BaxterJames Baxter
Outside Lawn and Garden Sales Representative at Lowes Home ImprovmentOutside Lawn and Garden Sales Representative at Lowes Home Improvment
Louis KrickerLouis Kricker
Department Supervisor at Lowes Home ImprovmentDepartment Supervisor at Lowes Home Improvment
Allison SchanbacherAllison Schanbacher
Front End Department Supervisor at Lowes Home ImprovmentFront End Department Supervisor at Lowes Home Improvment
Ryan StumpRyan Stump
Technical Support Analyst at CDK GlobalTechnical Support Analyst at CDK Global