Overview
Work History
Skills
Certification
Timeline
Generic

CHANCE ROSS

Lubbock,TX

Overview

9
9
years of professional experience
1
1
Certification

Work History

OPERATOR SPECIALIST I

Champion X
05.2023 - Current
  • Worked with coworkers to complete tasks
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Perform ongoing maintenance on all equipment
  • Have extensive knowledge of all safety protocols and SOPs
  • Complete daily JSAs
  • Count inventory and communicate with drivers to ensure we have enough chemical to perform the job
  • Rig up/rig down frac locations
  • Residual testing for PAA
  • Cross-trained with production/sales.

BAR MANAGER

Chuys
01.2022 - 01.2023
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Focused on learning new skills and staying updated with industry changes
  • Participated in ongoing training to enhance own job skills and knowledge
  • Met deadlines while maintaining high-quality deliverables
  • Identified ways to improve efficiency in operations and implemented process changes.

BARTENDER

Walk-On's Bistreaux & Bar
06.2019 - 07.2021
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Operated efficiently in high-volume setting
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals
  • Increased bar revenue through development and marketing of featured cocktails
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits
  • Upsold daily specials and beverage promotions to exceed daily sales goals
  • Polished glassware, bussed tables and removed debris to keep customer areas clean
  • Adhered to state laws regarding alcoholic beverage services and customer regulations
  • Generated higher ticket averages by training employees on suggestive up-selling techniques
  • Kept alcoholic beverages well-stocked and organized to meet expected demands
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay
  • Set up bar for operation, obtained cash bank and stocked service bar
  • Kept bar presentable and well-stocked to meet customer needs
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

MANAGER

Buffalo Wild Wings
10.2015 - 09.2020
  • I have 7+ years in the industry
  • I started at this establishment in 2016, worked my way up from cashier, to serving, bartending, and kitchen/prep work
  • Also, I have about a year of managing experience
  • Responsibilities include working closely with my General Manager on P&L's, controlling liquor, labor, and food costs, making schedules, conducting interviews, and onboarding/training new employees
  • Excel at working in a team environment, interaction with guests, and am a very fast learner.

Skills

  • Inventory Control
  • Business Planning
  • Food Safety
  • Point of Sale Systems
  • Team Leadership Expertise
  • Sales
  • Cash Handling
  • Guest Services
  • Employee Training
  • Food Preparation
  • Operations management
  • Strategic planning
  • Recruiting and Interviewing
  • Employee performance evaluations
  • Cost Control
  • Employee scheduling
  • Staff Supervision
  • Risk Assessment
  • Problem Solving
  • Continuous Improvement
  • Operational Efficiency

Certification

SMITH

Timeline

OPERATOR SPECIALIST I

Champion X
05.2023 - Current

BAR MANAGER

Chuys
01.2022 - 01.2023

BARTENDER

Walk-On's Bistreaux & Bar
06.2019 - 07.2021

MANAGER

Buffalo Wild Wings
10.2015 - 09.2020

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CHANCE ROSS