Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chance Sigrah

Honolulu,HI

Summary

Proven professional with extensive experience in customer service and cash management, notably at Auntie Anne's Pretzels. Demonstrates exceptional organizational growth and empathy, adept at enhancing customer relationships and resolving issues efficiently. Skilled in multitasking and fostering productive team environments, contributing to significant improvements in customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Stocker

Safeway
Hilo, HI
11.2023 - 02.2024
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Verified pricing accuracy on shelves against invoices from vendors.
  • Monitored expiration dates of perishable items to ensure freshness.
  • Inspected stock for damage or defects and reported issues to management.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Ensured that all products were labeled properly before stocking the shelves.

Cashier

Auntie Anne's Pretzels
Hilo, HI
08.2022 - 11.2023
  • Greeted customers promptly and responded to questions.
  • Answered phone calls to assist customers with questions and orders.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Built and maintained productive relationships with employees.
  • Followed company security procedures for handling large sums of money.
  • Ensured compliance with all safety regulations within the store environment.
  • Answered customer questions and provided store information.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.

Education

High School Diploma -

Kosrae High School
Kosrae, FSM
06-2021

Skills

  • Customer assistance
  • Empathy and patience
  • Friendly and personable
  • Willing to learn
  • Customer relationships
  • Cash handling and management
  • Ordering and stocking
  • Issue resolution
  • Multitasking and organization
  • Transaction handling
  • Cash handling expertise
  • Data entry
  • Time management skills
  • Basic math
  • Conflict resolution
  • Decision making aptitude
  • Written and verbal communication
  • Clear communication
  • Training and onboarding
  • Work ethic and integrity
  • Cleaning and sanitizing
  • Organizational growth

Languages

English
Professional
Kosraean
Professional

Timeline

Stocker

Safeway
11.2023 - 02.2024

Cashier

Auntie Anne's Pretzels
08.2022 - 11.2023

High School Diploma -

Kosrae High School

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Chance Sigrah