Strategic sales and operations leader with proven record in employee retention, sales/operations performance, process management, leadership development, cost structure and sales growth. Success in change management through fostering employee engagement
Overview
33
33
years of professional experience
1
1
Certification
Work History
Sales Manager
Artificial Grass Recyclers
06.2023 - Current
Oversee sales nationally for AGR to deliver on revenue and gross profit plan.
Increase sales revenue by developing and implementing effective sales strategies and KPI's.
Create and execute gap plans for misses in revenue and gross profit to deliver on quarterly goals.
Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Leading successful sales team by providing motivational coaching and performance-based incentives.
Collaborate with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within team.
Evaluate competitor offerings to maintain competitive edge, adapting strategies as necessary for sustained success.
Assist in recruiting top talent for sales team, contributing to a high-performing work environment.
Senior Manager of Fulfillment Centers
Schwan's Home Service
01.2021 - 06.2023
Responsible for leading 18 fulfillment sites that shipped product nationally
Achieved operational excellence by streamlining processes and implementing best practices.
Improved team performance by providing comprehensive training and fostering collaborative work environment
Increased customer satisfaction with timely project deliveries and seamless communication.
Evaluated hiring, firing, and promotions requests.
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
Mentored junior staff members for skill development and career progression within organization.
Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Zone Manager
Schwan's Home Service
04.2016 - 01.2021
Responsible for sales, facilities, fleet and execution of 89 routes that ran out of 12 locations in North Texas, Oklahoma and Arkansas
Work directly with Area Managers for each location to deliver revenue plan, cost control and inventory levels
Successfully rolled out new processes and procedures for sales, facilities and fleet to increase revenue and control expenses
Involved in route restructure and route growth implementation
Used sales data to put together sales initiatives throughout zone to increase revenue
Responsible for developing and presenting zone performance to leadership
Collaborated with marketing, supply chain, and divisional leaders to ensure any issues were resolved quickly
Evaluated hiring, firing, and promotions requests.
Area Sales Manager
Snyder's-Lance
02.2015 - 04.2016
Responsible for driving sales and growth in Walmart, Target, C-Store and Military Channel for the Texas and Oklahoma region.
Collaborated with Zone Managers to help drive execution and sales throughout the region.
Established strong relationships by having quarterly meetings with Walmart and Target District Managers, resulting in increased execution for the sales teams.
Expanded market share through effective prospecting, identifying opportunities, and negotiation skills during store visits.
Launched new products successfully within the assigned territory by executing well-designed launch plans tailored specifically for each product line.
Worked with sales reps to improve execution and seasonal promotions in the military bases
Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
District Sales Manager
Snyder's-Lance
01.2012 - 02.2015
Responsible for delivering revenue plan, customer service, product launches and market growth throughout east Texas district
Increased sales revenue by evaluating IBO team to effectively replace low performing IBO's and finding correct IBO for territory
Improved team performance by providing regular coaching, training, and mentoring to IBO's.
Handled multiple duties throughout Zone outside of DSM roll, which included Key Account for David's Grocery, and training new DSM's
District Sales Manager
Coca-Cola
08.1992 - 01.2012
Responsible for leading team of 12 account managers covering 224 accounts.
Responsible for building relationships with Store Managers, District Managers to increase sales within zone.
Yearly sales averaged $40.5 million
Skills
Influential Leadership and Building Effective Relationships
Strategic Planning
Customer Centric and Customer Resolution Abilities
Strong Interpersonal Communication Skills
Process Improvement and Lean Management
CRM System Integration
Coaching Teamwork and Employee Development
Contract and Cost Negotiation Financials PNL Management
Cross Functional Team Collaboration Performance Management and Sales Support
Data, Process and Metric Oriented Forecasting and Organizational Techniques