Chance Thomas
Los Angeles,CA
Summary
Team oriented, strategic, and problem solving accomplished in Retail Sales and Customer Service for over 6 years. Proficient in Microsoft Office Suite and inventory databases such as Araneo, RFID, and OIA Connect. Efficient customer service in both floor sales and stock management. Able to operate in very fast paced environments. Focuses on consistency, accountability, and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CSC / Event Staff
Rotating Venues
08.2023 - Current
- Provides support for events including ticket taking, ushering, guest services, and parking services
- Exercise excellent judgment, flexibility, and strong attention to detail while maintaining alertness and being observant
- Exercising great customer service to provide guests with security and comfort to ensure all have enjoyable and safe experience.
Sales Support / Suit Supply
Beverly Hills
09.2022 - 09.2023
- Sales and support include opening the store, stock intake, stock and shipment organization, and customer service
- Helped on projects to increase store's stock volume
- Prevented overage by accurate stock management and accuracy through RFID and stock systems
- Ensured compliance with all store/company policies and procedures, exceeding expectations
- Fulfilled the role of Supervisor in absence of regular supervisor.
Dog Trainer / I Said Sit School for Dogs
Culver City
09.2017 - 05.2018
- Fed and cared for up to 25 pets per week, and maintained a clean facility by doing regular cleaning rounds.
- Demonstrated leadership by making improvements to work processes and helped train others
- Developed long-term relationships with clients and bonded with animals through regular contact
Education
Bachelor's - Kinesiology
California State Northridge
Northridge, CAAssociate's - Kinesiology
Santa Monica College / Pasadena City College
Los Angeles, CA06.2021
High School Diploma -
St. Augustine Private High School
New Orleans, LA05.2017
Skills
- Customer Service
- Stock Management
- Sales
- Host
- SuitPay, Araneo, RFID, and OIA Connect
- Shipment Processing
Certification
American Red Cross CPR/AED certification
Timeline
CSC / Event Staff
Rotating Venues
08.2023 - Current
Sales Support / Suit Supply
Beverly Hills
09.2022 - 09.2023
Dog Trainer / I Said Sit School for Dogs
Culver City
09.2017 - 05.2018
Bachelor's - Kinesiology
California State Northridge
Associate's - Kinesiology
Santa Monica College / Pasadena City College
High School Diploma -
St. Augustine Private High School
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