Summary
Overview
Work History
Education
Skills
Timeline
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Chance WILSON

Chance WILSON

Portland

Summary

Property Manager with a strong focus on tenant satisfaction and high occupancy rates, consistently exceeding performance targets. Proven ability to manage challenging tasks efficiently and effectively. Committed to driving business success through strategic property management practices.

Overview

10
10
years of professional experience

Work History

Property Manager

23rd Avenue Properties
Portland
02.2023 - Current
  • Supervised the total operation, maintenance, and administration of 2 mid-rise properties with a total of 131 units.
  • Assessed rental applications and conducted background checks to approve or deny prospective tenants.
  • Developed and implemented leasing strategies to maximize occupancy rates.
  • Maintained accurate financial records, including rent collections, security deposits, and income sources.
  • Conducted property inspections to ensure compliance with safety regulations and tenant requirements.
  • Collected rent payments timely by following up with delinquent tenants.
  • Resolved tenant complaints swiftly while ensuring high customer satisfaction levels.
  • Established policies for tenant relations and enforcement of rules across properties.
  • Advised owners on improvements or investments to enhance property value.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Updated tenant and unit information to keep current in housing database.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.

ONSITE PROPERTY MANAGER

Pinehurst Management
Medford
05.2021 - 02.2023
  • Supervised total operation, maintenance and administration of 2 LIHTC properties with a total of 67 units.
  • Tax Credit and HOME units.
  • Worked with Housing Authority for Section 8 Voucher Holders.
  • Completing income certifications prior to move in as well as annual recertification's timely.
  • Completed monthly owner letters.
  • Ensuring timely collection of rent and timely bank deposits.
  • Complete move-in/move-out paperwork.
  • Completed frequent, routine inspections of buildings, facilities and equipment to identify repair needs.
  • Completed assigned tasks with little or no supervision.
  • Used good judgment to help solve problems.
  • Followed established guidelines and procedures for maximum regulatory compliance.
  • Used good organizational skills to manage workload.
  • Participated in seminars and additional training to expand knowledge and skills.
  • Finished tasks and job duties, adhering to deadlines to avoid delays.

SALES MANAGER

Top Notch auto
Eugene
03.2017 - 05.2021
  • Resolved customer complaints regarding sales and service.
  • Prepared budgets and approved budget expenditures.
  • Determined price schedules and discount rates.
  • Engaged customers to quickly identify needs, negotiate contracts and close sales.
  • Reviewed operational records and reports to inform sales strategy.
  • Counted daily cash, prepared deposits, and updated financial records with current totals.

DRIVER SPECIALIST

Senvoy
Portland
11.2015 - 03.2017
  • Loaded and unloaded truck with daily orders and returns.
  • Managed time and planned routes to meet consumer demands and provide customer satisfaction.
  • Located and moved goods from warehouse to fill customer orders.
  • Worked collaboratively with dispatch personnel to report issues and receive instructions.
  • Completed daily vehicle inspections to address cleaning, refueling and maintenance needs.
  • Observed safety and traffic laws, transporting passengers safely to and from assigned destinations.
  • Represented company reputation with courtesy, quality service and professional appearance.

Education

HIGH SCHOOL DIPLOMA -

Harrisburg high school
Harrisburg, OR
06.2015

Skills

  • LIHTC
  • HOME Program
  • 2nd Chance Program
  • Leasing
  • Fair housing
  • Tenant-landlord laws
  • AppFolio
  • Excel
  • Microsoft Word
  • Ledgers
  • Customer relations
  • Multitasking
  • Motivation
  • Staff management
  • Tenant relations
  • Property maintenance
  • Communication skills
  • Problem-solving

Timeline

Property Manager

23rd Avenue Properties
02.2023 - Current

ONSITE PROPERTY MANAGER

Pinehurst Management
05.2021 - 02.2023

SALES MANAGER

Top Notch auto
03.2017 - 05.2021

DRIVER SPECIALIST

Senvoy
11.2015 - 03.2017

HIGH SCHOOL DIPLOMA -

Harrisburg high school

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