Summary
Overview
Work History
Education
Skills
Timeline
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Chance York

Fort Worth,TX

Summary

Driven and goal-oriented professional with a robust background in operations management, notably at UPS, where I spearheaded initiatives that significantly improved customer satisfaction and team productivity. Expert in inventory control and chemical safety, my proactive approach and mentoring skills have consistently enhanced workplace efficiency and compliance. Achievements include a notable increase in accuracy and a commitment to continuous improvement.

Overview

13
13
years of professional experience

Work History

Part-Time Supervisor

UPS
07.2017 - 06.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Also took a role as a RMP to manage hazardous materials that may have spilled and had to clean up the incident.
  • Maintained a clean and organized work environment, promoting safe handling practices and preventing contamination risks.
  • Reduced risk of accidents by providing comprehensive training and conducting regular inspections of hazardous material storage areas.
  • Ensured compliance with federal and state regulations for hazardous material disposal through recordkeeping.
  • Increased accuracy in inventory management by maintaining an updated database of all hazardous materials onsite.
  • Arranged pick-ups, managed documentation and reported quantities of waste to help coordinators make appropriate planning decisions.


Package Handler

FedEx:Ground
08.2012 - 09.2017
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.

Back of House Team Member

Toys R Us
01.2011 - 07.2014
  • Assisted with training new BOH staff members on established processes and goals.
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Upheld strict compliance to company policies and OSHA regulations during the entire unloading process.
  • Used barcode scanners and other technology to track and document cargo information.
  • Kept facilities clean and organized to promote safe work environments and avoid injuries.
  • Lifted and slid packages weighing up to 75 pounds on conveyor belts to transport items.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.


Education

High School Diploma -

Mesa High School
White Settlement, Tx
03.2011

Skills

  • Training and mentoring
  • Goal-Oriented
  • Complex Problem-Solving
  • Inventory Control
  • Operations Management
  • Expectation setting
  • Microsoft experience
  • Multitasking Abilities
  • Decision-Making
  • Professionalism
  • Reliability
  • Continuous Improvement
  • Goal Setting
  • Problem-solving abilities
  • Time management abilities
  • Chemical Safety Procedures
  • Lockout and tagout procedures
  • Personal Protective Equipment
  • Decontamination procedures
  • First Aid Training
  • Hazard Communication
  • Waste disposal methods
  • Labeling and Marking

Timeline

Part-Time Supervisor

UPS
07.2017 - 06.2024

Package Handler

FedEx:Ground
08.2012 - 09.2017

Back of House Team Member

Toys R Us
01.2011 - 07.2014

High School Diploma -

Mesa High School

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Chance York